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Franklin Install & Repair
Franklin Install & Repair

Franklin Install & Repair

Top Pro

Offers remote services
Discounts available
Offers remote services
Discounts available
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Introduction: Hello, I have done different maintenance work for about 30 years including completely renovating our home this past year. I currently have years of experience in repairing and installing doors and windows as well as doing plumbing as a professional. I specialize in doors and finish plumbing work. I am great at problem solving with outstanding customer service skills, as I take pride in pleasing the client as a first priority. Thank you for taking the time to read this and I look forward to working with you.
Overview

Current Top Pro

Hired 81 times

2 similar jobs done near you

Background checked

1 employee

2 years in business

Payment methods

Cash, Check, PayPal, Venmo, Zelle

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

55 photos

  • New exterior front door slab install

    Toilet Repair

  • 7 Sink and faucet installs

    Toilet Repair

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

66 reviews

5
100%
4
0%
3
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2
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1
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Read reviews that mention:


Holly B.

Toilet Installation or Replacement

Kurtis replaced all three of our toilets in our home after we moved in and discovered they were small and low. He responded to my inquiry immediately and was able to work within the timeline I provided. He came prepared with potential parts we might need (which we did in fact end up needing). He arrived when he said he was going to and worked quickly and efficiently. I have two dogs, and Kurtis was able to communicate with me via text during the job, which kept them from barking and made the entire experience less stressful. I would definitely recommend Franklin Install & Repair! And would hire Kurtis again, although I hope I don’t have to!
Jun 1, 2021
·
Verified
Nicole T.

Toilet Repair

I had a plumbing leak issue at my rental property and wasn’t able to handle it because I was out of state. I messaged Franklin Install & Repair and Kurtis responded so fast! I was amazed. It wasn’t a stock message either, and we were able to quickly coordinate about the potential scope of my toilet/faucet leak issues, and find a time to do the project. Kurtis told me his pricing estimate, and explained what the options would be once he saw the issues in person. He sent me photos and kept me up to date with messages. He was done quickly and sent me pictures of the completed project with the invoice. I was able to pay online. And Kurtis also noticed some water damage from another potential leak. So nice that he brought it to my attention. I was dreading figuring this out from afar, but the whole process was so smooth. I would 100% ask Franklin Install & Repair for help again! Thanks Kurtis!
Jun 9, 2021
·
Verified
Kathy S.

Toilet Repair

Kurtis fixed our leaky toilet. He is very professional making sure the work space was left clean and walked us through what caused the problem. His calm demeanor was helpful since we had to deal with a leaking ceiling. Kurtis came back on his day off to make sure the repair held and there was no more water damage. I highly recommend Kurtis.
Aug 19, 2020
·
Verified
Jennifer D.

Door Installation

He responded to my request very quickly and was able to make the repair within 3 days. The work is great! We coordinated over long distance and he was flexible and professional (sent many pics, alternate payment)
May 21, 2021
·
Verified
Tyler M.

Door Repair

They did great work, very responsive and efficient. I will for sure reach out again if we have any other door repairs or installing!
May 27, 2021
·
Verified
Credentials
Background Check

Kurtis Franklin

FAQs

  • What is your typical process for working with a new customer?

    They contact me, I respond in a timely manner, they send pictures and information that will help me give them an estimate, I review the information and respond with an estimate and day and time, the client confirms or we work out a time that will work, I text the day before the project to confirm our scheduled time, and text again the day of the project to let the client know I am on the way..

  • What education and/or training do you have that relates to your work?

    I have life long experience in working with my hands and problem solving, but I also have a couple years working in the plumbing industry under a professional and installing plumbing in new construction houses. I also have over 4 years of professional experience as a door technician installing and repairing door and windows.

  • How did you get started doing this type of work?

    I used to work in the plumbing feild under a licensed plumber for a couple of years in new construction. I also have been working as a professional door and window technician for the past 4 years learning the trade and the business side of it as well.

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