Franklin Install & Repair

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Review Summary

Exceptional 5.0

(434 reviews)

This pro is praised for their professionalism, expertise, and friendly demeanor. Customers appreciate their efficient problem-solving abilities, clear communication, and fair pricing. They also note the pro's attention to detail and punctuality. Overall, customers highly recommend this pro for door repair and installation projects. However, some express concern over travel fees and communication preferences.

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Introduction

Hello, My name is Kurtis. I have done a lot of general maintenance type work throughout my life and I currently have years of experience in repairing and installing doors as well as doing plumbing as a professional. I specialize in repairing and installing pre-hung door assemblies, prepping and installing door slabs to fit into the existing jamb, replacing weather-stripping, adjusting doors for better fit and operation, installing trim around doors, installing door hardware, and jamb repairs. I also do some small finish plumbing work such as installing, toilets, vanities, and faucets. I am great at problem solving with outstanding customer service skills, as I take pride in pleasing the client as a first priority. Thank you for taking the time to read this and I look forward to working with you.

Overview

Current Top Pro

Hired 611 times

18 similar jobs done near you

Background checked

1 employee

5 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

2020

Featured Projects

264 photos

Exterior front door install
Door Installation
Door Slab prep and install into existing jamb
Door Installation
New exterior front pre-hung door install
Door Installation

Specialties

Door opening type

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Reviews

Exceptional 5.0

434 reviews

5

99%

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Read reviews that mention:

Kamili T.

Jun 22, 2024

·

Hired on Thumbtack

Franklin Install & Repair did excellent work replacing my door. I plan to hire them again to replace my other doors. Thanks so much for your punctuality and expertise!

Details: Interior door (e.g. bedroom door, closet door) • Basic door (swings open and shut) • Wood • Hinge repair • Home

Door Repair

Sandra A.

Jun 10, 2024

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Hired on Thumbtack

Curtis did not end up working on the project, because my plumbing needs weren't a 100% match for his expertise. However, his insights were spot on. Thank you Curtis for the care and time you spent communicating. When I have a need for a door installation/repair, I know who to call on.

Details: No, I do not need to replace a sink • Single bowl • 0 sinks • 0 faucets • House

Sink or Faucet Installation or Replacement

Erica W.

Jun 8, 2024

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Hired on Thumbtack

Kurtis did a stellar job installing our exterior door. He was communicative and detailed throughout the entire process, and took the time to address some concerns we had about a possible water intrusion with the old door. We are very happy with the new installation, and plan to work with him again soon.

Details: Exterior door, like a front or patio door • Interior door, like a bedroom or closet door • 2 doors • Standard • As recommended by professional • Yes, the new door replaces an existing door • No, I need professional’s help in purchasing • Weatherproofing (block drafts) • Install locks or hardware • Install a door threshold • Home

Door Installation

David C.

May 18, 2024

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Hired on Thumbtack

Could not be happier with how Kurtis installed numerous interior door slabs + hardware. From the very start, Kurtis helped me out by answering a ton of questions, which ensured I had the right door handles and hinges on hand, and that I had measured and prepared everything correctly (we provided the door slabs to install). Living in an older house, there are lots of "gotchas" that you really need a professional and experienced contractor for- Kurtis is exactly that. He easily handled every curveball, like twisted jambs, out of plumb frames, and differing strike plate placement. He even went above and beyond when the door slabs arrived from the supplier with incorrect latch bore centering, and fixed that no problem. To top it all off, he was very reasonably priced with all the work performed, and finished exactly on schedule (despite all the gotchas he encountered). Every single door looks beautiful and works perfectly since the install. Highly recommend Kurtis and we will definitely be using his services in the future.

Details: Interior door, like a bedroom or closet door • 6 or more doors • Standard • Wood • Yes, the new door replaces an existing door • No, I’ll purchase the door myself • Install locks or hardware • Home

Door Installation

Ben Z.

May 2, 2024

·

Hired on Thumbtack

I hired Franklin Install and Repair to replace my existing front door and add a storm door. Kurtis communicated regularly through the bidding process. He came out and looked at the door to be sure of what needed to be done. He gave me a complete list of items to buy and a thorough quote of what would be completed. He arrived on time the day of the job. He cleaned up his mess and installed a beautiful new front door. He took great care in making sure it looked nice and it sure does. I've had many experiences with contractors where I was not satisfied with the quality of the work, I do not feel that way about Franklin Install and Repair. Everything he installed looks nice. I really appreciate the hard work and would call this contractor again.

Details: Exterior door, like a front or patio door • 1 door • Standard • Mixed materials, like wood with windows • Yes, the new door replaces an existing door • No, I need professional’s help in purchasing • Home

Franklin Install & Repair's reply

Thank you so much for taking the time to write this great review, I really appreciate it!! It was a pleasure working for you. Let me know if you have any door needs again in the future. Thanks again, Kurtis

Door Installation

Credentials

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Kurtis Franklin

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I provide an optional and additional disposal fee for the project I do.
What is your typical process for working with a new customer?
They contact me, I respond in a timely manner, they send pictures and information that will help me give them an estimate, I review the information and respond with an estimate and day and time, the client confirms or we work out a time that will work, I text the day before the project to confirm our scheduled time, and text again the day of the project to let the client know I am on the way..
What education and/or training do you have that relates to your work?
I have life long experience in working with my hands and problem solving, but I also have a couple years working in the plumbing industry under a professional and installing plumbing in new construction houses. I also have over 4 years of professional experience as a door technician installing and repairing door and windows.

Franklin Install & Repair

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