7. Morrison Heating & Cooling
- 14 years in business
- 39 hires on Thumbtack
- Serves Beaverton, OR
"I originally had an appt for 3:00 so made arrangements to leave work early
By 4:30 I had not heard anything so called and got the answering service. Almost ½ hour later I recd a call from the
technician to let me know he would be on his way (just finishing another job) and shortly after that, another call from who I assume to be the owner or manager. I completely understand that
circumstances force changes in a persons schedule but had I received a phone call, I would likely have planned my day differently. In the end, the technician arrived and in short order had my
furnace back in working condition and informed me that he had been instructed to make an adjustment to my bill. I had been assured that the issue of not being notified would be looked into and
indeed I did get an email acknowledging responsibility for the failure to communicate (rare in this day and age). All in all, I would recommend Morrison Heating and Cooling, would use them again,
and would recommend them to others. I appreciated the immediate response in providing a quote so quickly once I posted my need on
Thumbtack. They treated me fairly and the technician showed me that part that needed to be replaced and had it available on his van.
This was my second experience with Thumbtack and I will use it over and over again."