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About
We're a 5-star rated, family owned and operated IT service business for both residential and business customers. We do both as needed support calls and provide monthly (or annual) service plans.
We've been hired on Thumbtack countless times, despite the profile reporting 2 hires.
Overview
Hired 4 times
Background checked
5 employees
7 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Stripe.
Customers rated this pro highly for work quality, responsiveness, and value.
Exceptional 5.0
21 reviews
5
100%
4
0%
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0%
2
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Read reviews that mention:
Susan K.
Feb 25, 2025
•
Hired on Thumbtack
Awesome is not a good enough word but it will have to do. Ian is magic. He fixed problems that nobody had been able to fix since last October and I had to work around them. He's super nice, incredibly talented, called me immediately, the problem is fixed and my computer is running like it's brand new. THANK YOU IAN, you went over and above and I have you in my VIP section of people who are good at what they do on the chance I goof something up again. Thank you SO much, you're the guy!!!!
Details: PC • Desktop • Virus or malware • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location
Computer Repair
Patricia K.
Jul 31, 2025
•
From Google
07-30-2025 ~ I am a new client of Harris Family Computers, and Ian Harris. I cannot emphasize enough what a pleasure it is to work with Ian.In our first meeting, Ian quickly ran diagnostic tests to ascertain my system problems, and made recommendations to resolve them in next steps.It is crystal clear that: (1) Ian is an absolute professional and extremely knowledgeable in his business; and, (2) the level of customer service and care he demonstrates exemplifies integrity and trust; and, (3) Ian takes pride in his work and on a personal level, has a great sense of humor; and, (4) understood what is important to me.Thank you Ian! I am your customer for life.
HarrisFCS's reply
Can't thank you enough for your review Patty. It's been a pleasure working with you and had a great time talking while we sorted out those issues. :)
Susan K.
Feb 25, 2025
•
From Google
Ian is my Hero. He knew what the problem was (notice the past tense since there are no problems now) and had it fixed and two other problems that nobody had been able to fix. I could not recommend him more highly. I kept his info in my VIP folder for the best of the best to contact when needed. He's the go to guy for computer work. Oh, also, he answered my distress call in moments, not minutes or hours. AWESOME and very polite and friendly.
Gary D.
Sep 8, 2025
•
From Google
Ian did an amazing job getting my restaurant set up with Cameras, Network and POS system. He is very thorough and extremely knowledgeable with is trade. He went above and beyond and made the transition seamless. Highly recommend.Thank you so much Ian.
David V.
May 20, 2024
Super professional and friendly! We were most impressed with the extent, the depth of technical knowledge. Diagnosed our security system, made improvements, etc, and did it quickly! I highly recommend Harris Family Computer Services. I honestly cannot imagine a better experience, accompanied by the trust that I have in that I found the right IT Support for our business.
Credentials
Background Check
Ian Harris
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We'll work with you.
What is your typical process for working with a new customer?
First we diagnose the issue at no charge, then determine the best course of action to solve the problem and provide the cost.
What education and/or training do you have that relates to your work?
I pay my employees to get CompTIA certified but I'm more focused on making sure we can practically apply that knowledge.
