Harris Family Computer Services LLC

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Zip code

Computer issue

Computer type

Desktop or laptop

About

We're a 5-star rated, family owned and operated IT service business for both residential and business customers. We do both as needed support calls and provide monthly (or annual) service plans. We've been hired on Thumbtack countless times, despite the profile reporting 2 hires.

Overview

Hired 4 times

Background checked

5 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Stripe.

Services offered

Computer issue

Computer not turning on

Slow computer performance

Virus or malware

System error or blue screen

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

21 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Susan K.

Feb 25, 2025

•

Hired on Thumbtack

Awesome is not a good enough word but it will have to do. Ian is magic. He fixed problems that nobody had been able to fix since last October and I had to work around them. He's super nice, incredibly talented, called me immediately, the problem is fixed and my computer is running like it's brand new. THANK YOU IAN, you went over and above and I have you in my VIP section of people who are good at what they do on the chance I goof something up again. Thank you SO much, you're the guy!!!!

Details: PC • Desktop • Virus or malware • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location

Computer Repair

Past Customer

Jul 31, 2025

•

From Google

07-30-2025 ~ I am a new client of Harris Family Computers, and Ian Harris. I cannot emphasize enough what a pleasure it is to work with Ian.In our first meeting, Ian quickly ran diagnostic tests to ascertain my system problems, and made recommendations to resolve them in next steps.It is crystal clear that: (1) Ian is an absolute professional and extremely knowledgeable in his business; and, (2) the level of customer service and care he demonstrates exemplifies integrity and trust; and, (3) Ian takes pride in his work and on a personal level, has a great sense of humor; and, (4) understood what is important to me.Thank you Ian! I am your customer for life.

Harris Family Computer Services LLC's reply

Can't thank you enough for your review Patty. It's been a pleasure working with you and had a great time talking while we sorted out those issues. :)

Past Customer

Feb 25, 2025

•

From Google

Past Customer

Sep 8, 2025

•

From Google

Past Customer

Jun 24, 2025

•

From Google

Ian is super knowledgeable and very communicative. They setup my office, helped with security, and I will not use anyone else!

Credentials

Background Check

Ian Harris

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We'll work with you.
What is your typical process for working with a new customer?
First we diagnose the issue at no charge, then determine the best course of action to solve the problem and provide the cost.
What education and/or training do you have that relates to your work?
I pay my employees to get CompTIA certified but I'm more focused on making sure we can practically apply that knowledge.

Harris Family Computer Services LLC

About

Payment methods

FAQs

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