Pro1Movers

Gresham, OR

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About this pro

How does your service stand out?

We really care about the customers needs and will do everything in our power to meet your expectations come move day.

What do you enjoy about the work you do?

Our favorite part of this industry, is the satisfaction received when our customers express their happiness and relief by hiring us.

Location

Gresham, OR 97030

Background check

Complete

Years in business

9

Number of employees

6

Times hired on Thumbtack

94

Reviews

43 Reviews
  • Mark R. Jun 8, 2017
    Local Moving (under 50 miles)
    Verified Review
    All on the crew were courteous, professional and took good care of our belongings. When moving into the new house, they were thoughtful and responsive in placing items in the correct room, rearranging within reason, etc.
  • Richard L. Nov 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were great
    Two years later, I'm now getting to this review: They were great.
  • Tonya H. Apr 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    Best movers. Efficient and careful. They even carried a sofa up 5 flights of stairs! I'd hire them again in an instant.
  • Alex G. Mar 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were great!
  • Sophin K. Mar 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great job!
  • Josh F. Feb 8, 2016
    I've used these guys for 4 short moves (2-ish hours) in the past 3 years. They're great, super careful with the stuff, quick, and always on time.
  • Karin B. Dec 1, 2015
    Horrible. They were a no show and both phone numbers I had for them had full mailboxes. Earlier in the supposed moving day I was able to leave msgs; never received a call back. I had to scramble to find a mover who came day later.had to extend my buyers possession date. Everything was chaos and I had to rent a van to start moving. I almost killed myself and it will be months before I get things put together that was thrown in the garage. Worst move of my long life-one of the worst experiences of my long life. Actually it has a no star rating
  • Joel W. Oct 7, 2015
    On time, fast, and professional. Couldn't have gone better!
  • Mike K. Jul 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    They forgot my appointment and I discovered the day of the move when I called them.
  • Stacy K. Jun 23, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Hector G. Apr 23, 2015
    Punctual, fast and efficient, Pro1Movers provided me with an excellent service! they were very friendly and very professional at handling all of my stuff. I would definitely hire them again if i had to!
  • Barbara P. Mar 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    I received a response to my Thumbtack request within 20 minutes & making arrangements was very easy. The movers arrived within the specified time window, were very pleasant to work with, showed Carr in moving my old desk out and my beautiful new desk in.
  • Lynn C. Mar 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers that came were expedite and very careful with all items they moved. They took time to load the storage unit in an organized way. They were a pleasure to work with and I will hire them again when needed.
  • Barbara B. Mar 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two young men arrived promptly at the scheduled time and began moving immediately. They knew what they were doing and were careful and efficient. If I have occasion to use this service again, I would definitely do so. I highly recommend this service. It was money well spent!
  • Emilia R. Mar 4, 2015
    Our experience with Pro1movers was great. They were fast and were courteous to my family and me.
  • Kelly H. Feb 17, 2015
    The movers were really friendly and safe with my things. My other movers bailed on me and Sam was able to be here the same day. Thanks guys
  • Reba K. Nov 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    Pro1Movers were fantastic. Friendly, efficient service. Treated our items with care. Worked hard moving everything up three flights. Extremely reasonable fee. I would recommend them highly and would absolutely use them again.
  • Deb S. Oct 28, 2014
    Local Moving (under 50 miles)
    Verified Review
    Pro1 Movers cost us $844 today, and performed NO work. I know there are not many negative reviews here and no doubt Matt may write a response to my post, but BEWARE. This happened to us; it can happen to you. AVOID THIS COMPANY. The short story: my husband and I worked very hard on our move to Hawaii for two months, boxing up everything. I emailed and talked to Matt, who verbally guaranteed movers between 9:30 and 11:30 a.m., today. Yesterday, the day before the move I called and emailed Matt. No reply. The day of the move, today, I called, emailed and texted Matt. No reply. A friend called Matt for us. No reply. The Matson truck arrived. Pro1 Movers NEVER CAME. Matson had no choice but to leave the container in our driveway; an extra, non-refundable cost to us of $844. We both worked very hard to get ready for what Matson calls ‘a live load’ just to avoid this cost and I had explained all of that to Matt. Then because of Pro1 Movers, we had the pay that $844 cost anyway, plus hire movers who would actually show up.
  • Phil B. Oct 17, 2014
    The guys did a great job moving us and were very courteous to my Wife and I.
  • Darcy B. Sep 28, 2014
    Very dependable, hard working. Everything was done exactly as agreed upon.
  • Amanda V. Sep 21, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Lindsey H. Sep 11, 2014
    Long Distance Moving
    Verified Review
    Our experience with Pro1Movers was AMAZING. I have had bad moves in the past and was nervous due to a few negative reviews. We tried to start our move day as prepared as possible, and everything went perfect! The movers came a little later than scheduled, but had confirmed earlier in the day, so we weren't nervous. They moved everything onto the truck without issue and arrived at our new residence shortly after we did. The two movers were polite and friendly and moved all our belongings using a freight elevator without incident. The price was exactly as quoted, which was well below any other quotes we had seen. Great experience! Will definitely recommend.
  • Nourah B. Aug 30, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Casey Z. Aug 20, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Donald G. Aug 18, 2014
    Local Moving (under 50 miles)
    Verified Review
    Very good experience. This was a difficult move and the new home had ALOT of stairs to the home and all bedrooms were up a flight. The guys were great, hard working, easy to work with and knew what they were doing. We couldn't have done this move without them!
  • Elizabeth C. Aug 17, 2014
    Local Moving (under 50 miles)
    Verified Review
    My experience was great. Considering how hot it was during the move the two individuals stuck to task to get job done. From observation they needed belts to carry my projection TV down the stairs. Without special gear they were not able to get TV in my new townhome. It is in my garage. I told them it was ok. I did not want them to get hurt. But they really did a great job!
  • Elisha T. Aug 8, 2014
    Local Moving (under 50 miles)
    Verified Review
    Great company! They were quick and friendly, and prices were reasonable. Definitely recommend!
  • Ken O. Aug 5, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Lisa H. Aug 4, 2014
    Local Moving (under 50 miles)
    Verified Review
    I gave them two stars only because they showed up and were careful with my belongings. The end cost was more than double my quote. The workers were anything but "pro." And I found out later that they changed their name from "Willamette Valley Students" or some such thing to sound more professional. This trick worked on me. They moved so very slow. The same move for me previously took less than half the time, was much more organized, and easier on me. After all this was over, still 1/3 of my stuff left to move the next day. Had to tell them to leave because my $400 quote was up to $775. Also, the "professional" movers showed up in a U-Haul truck, less than half the size it should have been. Website says all movers "uniformed and trained in the best bractices." [sic] If tee shirts with a logo is uniform, then they were. One guy knew nothing and the other (who seemed to be training) had been there a year and told me he was the longest employee they had. It would have been a fine service for $30-40 per hour.
    Matt C. Aug 6, 2014

    Lisa, thank you for your feedback. We want to be sure to indicate that our primary LLC is indeed Willamette Valley Student Movers and we're doing business as (DBA) Pro1Movers, it is all the same company and it has always been locally owned and operated. Every job is different and we make the best judgement call based on the information provided. Our rates are available for public view on our website and here on Thumbtack. Given this is our peak season at times a supplemental vehicle is required to ensure we deliver our service as requested due to a busy schedule. It is a normal practice in our industry. We wish you all the best in all that you do.

  • Kris B. Jul 24, 2014
    The guys came prepared & moved alot of heavy stuff. Great work ethic, friendly attitude, would definitely use them again.
  • Sandra S. Jul 24, 2014
    The service was fantastic the movers were very respectful to us and our house hold goods. I was so impressed at how carful the movers were but they still manage to work at a solid pace I will never recommend another service these guys were Great
  • Erin B. Jul 13, 2014
    Local Moving (under 50 miles)
    Verified Review
    Both guys were amazing. They packed everything very quickly and ridiculously efficiently. They had a 17' truck and it was packed to the brim. We reserved 3.5 hours and they finished on time. I highly recommend this mover. Right price and the best service. I will never move on my own again!
  • Eileen H. Jul 2, 2014
    Long Distance Moving
    Verified Review
    Excellent price and quick response. Helpful and attentive to my specific needs for the move.
  • Jeffrey H. Jun 24, 2014
    Local Moving (under 50 miles)
    Verified Review
    Fantastic movers. I had some very heavy objects, and they were able to move the pieces without a single scratch. Also big thanks for the friendly and polite attitudes. It was a better experience than with any previous movers.
  • Sharon T. Jun 17, 2014
    Local Moving (under 50 miles)
    Verified Review
    Other than a glitch because of a broken down truck, everything was great! They were very friendly and professional, and fast!. The move went very smoothly and I was more than happy with their services. Thanks!
  • Alyssa H. Jun 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    The guys were very friendly and did a great job, thank you!
  • Kim P. Jun 1, 2014
    Local Moving (under 50 miles)
    Verified Review
    They were easy to communicate with, accurate, reasonably priced and on time.
  • Georgene F. Apr 13, 2014
    Local Moving (under 50 miles)
    Verified Review
    They were very hardworking,adjusted to the changes in plan and pleasant to work with. I would give them an outstanding rating.
  • Nick E. Mar 25, 2014
    Local Moving (under 50 miles)
    Verified Review
    Was very fast, effective, careful with my furniture. Would referrer to anyone!
  • Lindsey W. Mar 20, 2014
    Local Moving (under 50 miles)
    Verified Review
    I had such a wonderful experience with Pro1 Movers. They were polite, very efficient, and careful of my belongings as the moved them. I would highly recommend them.
  • Debra C. Nov 12, 2013
    Local Moving (under 50 miles)
    Verified Review
    These guys were fantastic everything I needed was done quickly and safely. I would recommend these company to anyone looking to move.
    Matt C. Nov 18, 2013

    Thanks for the review Debra.

  • Jill T. Nov 9, 2013
    Local Moving (under 50 miles)
    Verified Review
    Thanks for responding on short notice. My husband and I were very pleased with the movers sent. They were quick and knew what they were doing.
    Matt C. Nov 18, 2013

    Thanks Jill we appreciate the comment.

  • Mark S. Aug 5, 2013
    Local Moving (under 50 miles)
    Verified Review
    courteous hard working guys ! hustled and definitely gave value for their service
    Matt C. Aug 6, 2013

    Thank you for the review, we really appreciate it!

Q&A

What types of customers have you worked with?
We typically provide our service with 2 movers and a truck which is called, "full service moving." This includes; movers, moving truck, moving equipment.
What advice would you give a customer looking to hire a provider in your area of work?
It's a good thing to go shopping for the Mover that fits your needs, who you are confident in. Every mover that is licensed and insured is listed on this page:http://www.oregon.gov/ODOT/mct/Pages/movers.aspx Do not use a cheaper service and put yourself at risk.