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Current Top Pro
Hired 77 times
2 years in business
(Pacific Time Zone)
Mon - Fri
8:00 a.m. to 5:00 p.m.
Credit card, Cash, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
36 photos and 1 video
I had a good experience using Thumbtack - but specifically because I found Hedgehog Home Services. They are terrific! I first had contact with Jim, who did an exceptional job of keeping in contact and was very responsive to my questions (answering promptly with helpful and accurate information). I had a particularly upsetting situation that occurred after I initially decided on and scheduled with Hedgehog - my dog became ill and I had to reschedule not once, but twice. Although I personally felt badly, on both occasions, Jim and Gavin could not possibly have been more understanding. I truly appreciated this and they went above and beyond to accommodate my situation. I worked with Gavin on my actual furniture assembly project. He helped me construct both an entertainment center and bed frame. Gavin did an excellent job with both. The entertainment center in particular was difficult - “seemingly 100 piece” project I could never have done - very “Ikea-esq” type situation. He set about it and put it together beautifully! He did the same with the bed. My apartment is a “work in progress” and I will be embarking on “stage 2” in the immediate future. I will DEFINITELY be using Hedgehog Home Services again without hesitation. These are true and knowledgeable professionals - and are not “part-timers” (like Task Rabbit for instance). They are true professionals in every sense. Working with Hedgehog Home Services (Jim with scheduling, and Gavin for the actual project) was a 100% positive experience. Gavin was very “appropriately friendly”. He was willing to chat and answer questions, but never lost focus or stopped working. A+++ vote from me - and will be using again. Arrived on time-courteous and knowledgeable-fair price and great work! Thanks Gavin & Jim !Oct 12, 2017Verified
Showed up on time and assembled several items very efficiently and at a good cost. Will use again.Jun 6, 2018Verified
Fitness Equipment Assembly
Arrived within the window of time. Very pleasant, skilled & helpful. Did a good job assembling a treadmill. Would hire again.Apr 15, 2019Verified
I have had Gavin do several jobs for me. He is punctual and does great professional work. I will certainly use this company for future assembly jobs or repair work.Sep 14, 2017
Came in, did the job and was out in just 30 minutes, the work was solid and everything works just as expectedNov 17, 2017Verified
License Type: Contractor, Residential General (CCB) (OR)
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is either fixed-price, or hourly. We also may have a travel fee, depending on the location of the job.
- What is your typical process for working with a new customer?Our typical process is to first gather the job requirements, ask questions, listen to the customer, and understand if it is a good fit for both parties. If it is a good fit, we will either provide a fixed price quote or an hourly rate. And, then we will work with the customer to get the job scheduled. We use Calendly with Google Calendar to make the job scheduling process super easy and convenient--the customer can see our job calendar availability online and instantly book a time slot that works for them. Or, we are always happy to take a phone call and schedule jobs that way.
- What education and/or training do you have that relates to your work?We did 16 hours of training to be licensed with the CCB, and there is a 3 hour exam. There is also continuing education that is required every 2 years to maintain our license. We are license # 216957.