Navy cleaning Llc

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Introduction: my focus is quality. Never take shortcuts, even when it is more expensive. some of my competitors are cheaper but I will take the time to make sure you are 100% satisfied

Overview

Hired 50 times

Background checked

3 employees

14 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, Square cash app, Venmo, and Zelle.

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Good 3.6

32 reviews

5

56%

4

3%

3

6%

2

10%

1

25%

Read reviews that mention:

Lindsey H.

May 15, 2021

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Hired on Thumbtack

She did a wonderful job. The house looks and feels so clean. She showed up early , and worked quickly and diligently. I highly recommend her.

Details: 4 bedrooms • 3 bathrooms • Standard cleaning • Pets in home • Just once

House Cleaning

James-Paul P.

May 14, 2021

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Hired on Thumbtack

Great experience. I purchased this for my wife as a mothers day present. She was very happy with the outcome. Will hire again.

Details: 4 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning

Fahad J.

Apr 12, 2021

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Hired on Thumbtack

I hired Navy cleaning for the first time. Luciana came prepared. Her price was very reasonable and she left the house spotless. I definitely would recommend her. Giving her 5 out of 5.

Details: 1 bedroom • 1 bathroom • Standard cleaning • Fridge cleaning • Oven cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning

Shalu B.

Oct 16, 2023

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Hired on Thumbtack

Scheduling was hard but she was flexible.

Details: 3 bedrooms • 3 bathrooms • Standard cleaning • Oven cleaning • No pets in home • Once a month

House Cleaning

Hannah B.

Feb 9, 2023

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Hired on Thumbtack

It pains me to write this because I had an overall decent working relationship with Luciana and her crew over the last year. For context, I own a cleaning company and frequently contract out work to other reputable cleaning companies and use a revenue split, for jobs we don’t have the staff to accommodate. I’ve had Luciana and her team on jobs weekly, even multiple times each week, for the last year and have had more issues than with any other contractor we’ve worked with. Today, though, has to be the final straw. Luciana and her team agreed to a post construction on a new build, and it was very important this job get started today. This is a multi million dollar project with a builder that I have a long standing relationship with. Luciana was hours late, for the 5th time since we began working together. I never receive any notice that she will be late, especially by 2-3 hours each time… I have to find out from my client and call her to find out where she is. So today she was hours late for this job that had an incredibly tight timeline. I was ok with this as I understand things come up. However, she pulled up to the house and decided that she was too hungry and tired to do it today. When I professionally expressed my frustration that we have had many late starts, missed appointments, and customer complaints regarding Lucianas work or lack of, she was defensive and insisted she could complete the job tomorrow. But I made it very clear from the jump that this project was to be started TODAY and needed to be completed by end of day tomorrow at the latest, she let me know she was leaving and won’t be honoring her commitment to fulfill the job. This is the third time Luciana has left a job site after committing to the work. And each time for reasons such as being hungry, being unhappy that the client wanted blinds dusted, etc. I am saddened to have to sever ties with Navy Cleaning because I enjoyed working with them, but as they serve as the face of my business when we share contracts, I cannot tolerate unprofessional language/behavior, unreliability, tardiness, excuses, and low cleaning standards. We wish navy cleaning the best in their business endeavors, but we do not recommend others use this service.

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Every week

House Cleaning

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Luciana Elias

Navy cleaning Llc

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