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Fantastic experience! From the initial meeting with Jeff, to Sarah the dog walker, the scanner to let me know when the walks started and stopped and the daily reports with photos and stories. I couldn't have left my beautiful boys in better hands. I even used Tails & Trails as an example at my conference of excellent customer service.Mar 25, 2019VerifiedTails & Trails, Inc.'s reply
Sabin, Thank you so much for your feedback. We appreciate your support and we strive to always improve in all areas of our industry. Chocolau & Leo are fantastic dogs, so well behaved and nicely socialized, a true credit to their owners. Jeff & Jaimee
I absolutely love how well Jeff works with my dog. My dog is reactive and is a little hesitant when meeting people. Jeff works great to calm Tinker down and has a great time on his walks thank you Jeff and Jaimee!Jan 22, 2015Verified
I feel very fortunate to have found Dog Gone Walking through Thumbtack. They have been a lifesaver! The GPS tracking, scanning in/out and pics of my dog have made me feel completely confident in their excellent service.Apr 24, 2015Verified
Simon, our standard poodle, has been walked by Jeff with Dog Gone walking five times a week since early January 2014. Jeff and his wife Jaimee, who are the owners, came to our home so we could all interview each other to make sure it was a good fit. We instantly felt comfortable with them and we could tell Simon liked them too. Simon has been pretty shy and nervous in certain circumstances and we have seen Simon's confidence grow since Jeff has been walking him. We love the fact that when Jeff arrives at our house he scans a barcode that sends us an email notifying us that the walk has begun. At the end of the walk we get another email with details of the walk and sometimes some fun photos too. It's of great comfort that we know Simon is being well taken care of, loved, and that we have someone dependable to take him out while we are at work. If Jeff has any concerns about Simon he sends me a text right away, which is much appreciated. We feel confident with Dog Gone Walking that Simon is being well taken care and fully trust them to have our home key and alarm code. It's good to know we also have a backup if an emergency ever came up and couldn't get home. We know we could rely on them to help out with Simon. Will Carter, Jeff Miller and SimonMar 17, 2015Verified
Our 2 boisterous dogs love going on midday walks with their walker. Tails & Trails are so easy to book, are consistently reliable and take great care of our dogs. We’ve been customers for 8 months and look forward to many, many more months of great service.Nov 8, 2017
- How did you get started doing this type of work?We have always been dog lovers and wanted to get into pet services. We love getting exercise and providing a meaningful service to our dog loving clients.
- What types of customers have you worked with?30 minute walks.
- Describe a recent project you are fond of. How long did it take?We started walking a dog that hadn't been properly socialized. She lashed out at all people and other dogs. We were able to work with her, providing consistent, positive reinforcement to help her behavior. She has come full-circle. She is now able to walk by people and other dogs without pulling on the leash and barking. Her owners are thrilled!