FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies widely when it comes to floor. There are a lot of variables that come into play such as the existing floor and sub-floor, the size of the room and the materials and installation methods used. This is why it is important that we do an onsite consultation so we can come up with the best estimate possible for the job. No work is done until a quote is agreed upon.
- What is your typical process for working with a new customer?
We conduct a free, onsite, no hassle walk-through where we help will take measurements while we listen to what you, customer have envisioned. With our previous experience and knowledge with the flooring industry we will help make recommendations until we come together with a resolution that suits best.
- What education and/or training do you have that relates to your work?
Our main installers have a combined 20 years of flooring experience with a very large portfolio of happy clientele. Any subcontracted workers are rigorously tested and trained on their ability to match our high quality standards.