FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our goal is simple: honest service, transparent pricing, and quality workmanship you can trust.
- What is your typical process for working with a new customer?
We make the process simple, transparent, and stress-free from start to finish. 1. Contact Us – Give us a call, send a message, or request service online. We'll discuss your needs and schedule a convenient time to help. 2. On-Site Evaluation – One of our licensed electricians will arrive on time, listen to your concerns, assess the project, and answer any questions you may have. 3. Upfront Pricing – Before any work begins, we provide a clear, exact price whenever applicable, so you know exactly what to expect. For issues that require investigation, we perform professional troubleshooting to accurately diagnose the problem. 4. Expert Service – Once approved, we complete the work safely, efficiently, and to the highest industry standards, treating your home or business with the same care and respect we'd expect ourselves. 5. Final Walkthrough & Satisfaction – We review the completed work with you, ensure everything is functioning properly, and make sure you're completely satisfied before we consider the job finished. At Unity Electrical Service, our mission is to deliver honest communication, exceptional workmanship, and a customer experience that earns your trust for years to come.
- What education and/or training do you have that relates to your work?
Our team combines formal electrical training, state licensing, continuing education, and hands-on field experience to deliver safe, reliable, and code-compliant electrical solutions. We stay current with the latest National Electrical Code (NEC) requirements, industry best practices, and emerging technologies to ensure every project is completed to the highest standards. From troubleshooting and repairs to service upgrades, installations, and new construction, our electricians bring years of real-world experience and a commitment to quality workmanship. We believe ongoing training and education are essential to providing the exceptional service, safety, and professionalism our customers deserve. When you choose Unity Electrical Service, you're choosing a team that values expertise, integrity, and getting the job done right the first time.