FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to be fair. $100 service call to diagnose the issue. If you go with my quote the $100 is waived. I try to communicate well so there are no surprise fees or upcharges.
- What is your typical process for working with a new customer?
I like to start by hearing the customer's story. What is happening, when did it start, what are the expectations. So I can properly assess the situation and come up with a plan that fits the customer's needs.
- What education and/or training do you have that relates to your work?
I have 5 years of electrical apprenticeship. I have continuing education classes that i take to keep my license current and up to date. I am always learning to keep pace with the ever changing industry.