Phoenix Quality Construction

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About

New on Thumbtack but strong presence on other platforms Phoenix Quality Construction offers a streamlined client-centered approach to construction. We are committed to excellence in every aspect of our business. Our distinction is providing high-quality work at a fair price. Above all, we are watchful of our customer’s interests and make their concerns the basis of our business.

Overview

Hired 1 time

Serves Portland, OR

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10 employees

5 years in business

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Contractor – Residential General

License state: OR

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Passed by Val Velazquez on Apr 23, 2024.

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Services offered

Work needed

Building height

Single-level

Two-story

New roof type

Asphalt shingles

Clay or concrete tile

Wood shingles or shakes

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Reviews

Customers rated this pro highly for work quality, value, and professionalism.

Exceptional 5.0

7 reviews

5

100%

4

0%

3

0%

2

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1

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Read reviews that mention:

Stephen C.

Apr 24, 2024

Bill S.

May 11, 2024

TLDR Version: I will hire them again without question! Phoenix Quality Construction and its owner Val Velasquez are an up-and-coming power in home renovation / construction in the area. They're great to work with and turned my near-teardown inherited house into a safe, beautiful, clean, like-new home and earned me a successful, problem free sale. I recommend them wholeheartedly, with the caveat that there might be communication issues, and you'll need to manage those closely for maximum success with their team. Now the gory details: I contracted with PQC to do a whole home rehab on a house that had been hoarded and neglected for ~20 years, with almost no routine maintenance taking place during that entire period. There had been severe vermin infestations, and extensive damage, including severe damage to the envelope of the building on its south side from weathering and neglect. The house wasn't a tear-down, but if it had gone on another 5-10 years it easily could've been. Of 5 contractors we contacted, PQC came in with an extremely comprehensive bid - not the highest, not the lowest, but the most thoughtful. Val Velasquez, the owner of the firm, was our point person and had a great eye for redesign opportunities that weren't even on our menu when going into the rehab. The house got all new siding: all bad board and underlayment were removed and was replaced with Hardie plank and new underlayment to factory spec. A new trex deck, replacing an entirely broken wooden one was part of the agenda: The colors and design were great complements to the existing color scheme and worked out well. New fencing on 2 sides of the house was perfectly uniform and plumb, which shouldn't be an item of note, but standards for fence building here seem a little sketchy sometimes. While working on the outside of the house, we received feedback from our neighbors that the PQC crews were respectful of their property and mindful of potential sound concerns, which many crews don't even think of when doing work. They were also very careful about neatness when deconstructing a defunct shed. Both bathrooms received renovations, one down to the drywall, and one just a touch-up. Tile work stood out: it was perfectly plumb and flat, and all tile joints measured perfect, with less deviation than I could easily measure with a normal micrometer. Their refinish skills with cabinets and vanities were excellent and anything that was rehabilitated looked like new. Any time skids or drawer sliders needed replacing they were neatly done and functioned as new. There was some weakness in some of the plumbing work - some flex tube was used in bathroom sink drains out of haste, and some connections weren't optimally tight, but when it was pointed out as a problem it got remedied quickly with apology. I think they need to build their bench in the plumbing area or find better subs for that. New lighting fixtures spectacularly improved interior appearance. All electrical work done in the main house was near flawless; there was a material issue with one overhead light that was rectified by replacing the component, and one single wire connection oversight out of approximately 30 electrical outlets and ~15 wall switches in the house that were replaced. 99.2% success is an A in my grade book. The kitchen was a near full tear out and rebuild, and the appliance choices they made were spot on. Attention to detail on the electric changes to bring the kitchen up to code were also spot on and passed inspection. All surfaces and trim replaced were near perfect. They were extremely skilled at matching texture and their patches for drywall holes were spot on. Paint was very uniform and well executed. Any problems were rectified quickly. They did great subcontractor management and steered us away from a crazy sub bidder who wanted us to drop 50k on invasive foundation work. Val correctly judged that there were some measurement issues in the original framing and his judgment was vindicated in the final inspection. Actual repair costs were closer to $5k. They managed a personnel issue with sensitivity and respect, mindful to keep the worksite secure and us informed. That was welcome transparency! We had an emergency that threatened listing the house in the form of a plumbing roof vent leak. Val had somebody there the same day at the beginning of the worst weather in 2024, and saved the house and the sale, living up to the company's warranty. There are growing pains: Phoenix is at 90-95% right now, but Val had a circumstance take him off our job near the end and it was rocky when he wasn't able to deal with things. If they work on scaling up their leadership, improving their plumbing staff, and those communications, and adding a tiny bit more quality control, they'll be 100% in no time. I fully expect to see a fleet of Phoenix trucks on the road in a few years, giving many families great work at a great price.

Jason S.

May 7, 2024

Val’s crew replaced kitchen countertops, cabinets, all our appliances, light fixtures, backsplash and flooring. We did tile in the kitchen and LVP throughout the rest of the home. The work was clean, detailed, and the guys are good people. My wife and I are very pleased and proud supporters of Phoenix Quality Construction.

Nadine M.

May 7, 2024

I had a good experience with a roof replacement and siding repair project which entailed paint also. Everyone who worked on my home was wonderful. They showed up, worked carefully, and cleaned up after themselves. The whole team was just delightful , from the project manager to the foreman to the office staff, everyone was just there to help.

Katelyn C.

May 4, 2024

Phoenix Quality Construction

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