FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and fair. I offer discounted introductory rates while JB Handyman is growing, so early clients get the best value. I provide free estimates, and there are no surprise fees—materials and labor are clearly outlined before any work begins. Larger projects or multi-day jobs may qualify for additional discounts, and I’m always happy to work within your budget to find the best solution.
- What is your typical process for working with a new customer?
When working with a new customer, I start with a quick conversation to understand the project—what you need, your timeline, and any specific preferences. From there, I schedule a walk-through or request photos so I can provide an accurate estimate. Once we agree on the scope and pricing, I set a clear start date, pick up materials if needed, and keep you updated throughout the process. During the job, I focus on clean, efficient workmanship, and when it’s done, I walk you through the results to make sure everything meets your expectations. Communication and clarity are at the center of every step.
- What education and/or training do you have that relates to your work?
I’ve built my skills through a combination of hands-on experience, trade-focused training, and continual self-education. I’ve spent years working on home repairs, carpentry projects, and interior painting—both professionally and on long-term personal renovation work—and I’ve completed training in tool safety, building fundamentals, and best practices for interior finishes. I stay updated on modern materials, efficient techniques, and sustainable building approaches so I can bring reliable craftsmanship and practical know-how to every job.