FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- Our services are billed at an hourly rate, but for smaller jobs, we're happy to offer flat rate pricing so you know exactly what to expect. - A 2 hour minimum may be applied, depending on the amount, weight, and distance of items being moved. - This is determined after reviewing photos so we can provide an accurate estimate. - Truck jobs have a separate truck rate. - No hidden fees — everything is quoted upfront.
- What is your typical process for working with a new customer?
1. Depending on the job, we ask for a description and photos of the items. 2. We provide an accurate quote and explain any applicable rates. 3. We schedule a day and time that works for the both of us. 4. We complete the job safely and efficiently. 5. We make sure you're fully satisfied with the job.