If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Tuning is important, but it's just the starting point of truly maintaining a piano. In my standard full service visit, I take time to improve the calibration of the action, the tone of the hammers, and repair any sticking keys or other common problems. I strive to provide maximum value in the time I have with your piano. I think of it as full-spectrum care for your instrument. Let's get it playing and sounding the way it's meant to.
Overview
Current Top Pro
Hired 4 times
Serves Portland, OR
Background checked
1 employee
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, Venmo, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
65 reviews
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Read reviews that mention:
Jay O.
Jun 18, 2026
•
Hired on Thumbtack
Jacob did an excellent job tuning our very old piano which had not been tuned in decades. It sounds 100% better than it did. He explained everything he was doing in detail. We scheduled a follow up appointment in December.
Details: Spinet • Piano played at least once month • Unknown age
Piano Tuning
suzanne S.
4 weeks ago
•
From Google
My piano had not been tuned in 15 years. The personal care of cleaning and tuning was impeccable. Jacob took his time , and the piano sounds concert ready. Look forward to doing this routinely now. I also felt the cost was more than reasonable.
Whole Tone Piano Works's reply
Suzanne, thank you for this. Fifteen years is a long time for a piano to go without attention, so I'm glad the cleaning and tuning made that much of a difference, it means a lot to hear it sounds concert ready. Looking forward to seeing you and the piano again on a regular schedule.
Korina -.
Sep 16, 2026
•
From Google
Jacob made it happen! I live in a remote town and spent years looking for someone to tune my piano. Jacob was willing to have a discussion, work through the distance dilemma, support the community with pianotuning, not just me. He did a lovely job, even got to listen to his incredible talent unfold on the keys. WOW! My family had a great time. By the time he left it was like saying adios to a family member. HIGHLY RECOMMEND Jacob!
Whole Tone Piano Works's reply
Thanks Korina! I had such a good time out in Vernonia, thanks for putting me up and treating me like family 😊
Fancy P.
Sep 16, 2026
•
From Google
Being a pianist my whole life, I know how much of a difference expert tuning and regulation can make. Jacob recently worked on my piano and it now feels and sounds magnificent and is truly a joy to play.I deeply appreciate the level of care, skill, and attention to detail that Jacob took with my 1993 Petrof baby grand. This was a quantum leap better than any service I have ever had on this piano and it truly has never sounded better.I very highly recommend!Thanks again, Jacob, for the exceptional work!
Whole Tone Piano Works's reply
Thank you Fancy for the wonderful review! I’m so glad you’re happy with the way your Petrof is sounding.
Lon G.
Aug 17, 2026
•
From Google
Thoroughly knowledgeable technician with multiple potential solutions. Ive been playing piano for 74 years, and spent time working for Yamaha in the 80s, which provided me an excellent education and better understanding of the technical aspects of pianos. Whole Tone Piano Works technician, Jacob Last, did a remarkable job inspecting thoroughly, tuning, regulating, and handling a rather considerable pitch raise. Im impressed!! Will call him from now on to maintain my Gulbransen studio console. I was going to possibly replace it, but it has a truly delicious tone and a consistent sound and feel from the bottom to the top, so well worth preserving. Im truly grateful!!!
Whole Tone Piano Works's reply
Thank you! So great to connect with you and jam a bit after the tuning :) So glad we could get your piano sounding great again.
Credentials
Background Check
Jacob Last
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Basic tuning for pianos that are well maintained starts at $175. If your piano needs a catch-up service (hasn't been tuned in years, needs some work to get it in shape), my full service appointment is $250. I'll talk to you before doing any work beyond those rates! No surprises.
What is your typical process for working with a new customer?
It's easy, just contact me and I'll help you set up an appointment. I'll ask you a few questions about your piano. The first time I come I'll do a full evaluation of the condition of the instrument, tune it, do some minor repairs and mechanical calibration, and schedule the next visit. I send automatic reminders so you don't have to worry about losing track of appointments.
What education and/or training do you have that relates to your work?
I learned aural tuning from the International Piano Technicians School. I am a Certified Piano Technician with The Artisan School and a member of their mentorship program. I'm fortunate to have several top-notch mentors who are veterans in the trade, and I'm preparing to take exams to become a Registered Piano Technician with the Piano Technicians Guild.
