FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and based on the type, size, and condition of the furniture. I provide clear estimates before starting any work. There are no hidden fees. Discounts may be available for multiple items or repeat customers.
- What is your typical process for working with a new customer?
First, I ask for photos and details about the furniture and stains. Then I provide a clear estimate. On the appointment day, I inspect the material, pre-treat stains, perform deep cleaning, and make sure everything is properly extracted and refreshed before finishing.
- What education and/or training do you have that relates to your work?
I continuously study fabric types, stain treatment techniques, and safe chemical use. I use professional-grade equipment and follow proper cleaning standards to ensure effective and safe results.