Portland Pond Pros
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About
The Water Feature Pros are Oregon and Washington's Premier Fountain and Pond Design Team. We handle everything from designing, building, maintaining and servicing your dream water feature. Our highly skilled professionals can turn your home into a work of art with custom landscaping, rock work and pretty much anything you can dream up. We work with you to bring your vision to life. Message us today for a quick and easy consultation.
We specialize in helping clients increase the value and beauty of their homes by creating elegant outdoor Water Features. We create beautiful fountain designs by combining years of experience and a customer relationship that results in the ultimate yard presentation. Our ultimate goal is to ensure that you are completely satisfied with the end result of your project.
Overview
Hired 41 times
Background checked
4 employees
10 years in business
Business hours
This pro hasn't listed their business hours.
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Services offered
Work needed
New fence
Fence replacement
Property type
Residential
Commercial
Material
Wood
Chain link
Vinyl
Aluminum
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
38 reviews
5
92%
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3%
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5%
Read reviews that mention:
Kelly L.
Mar 28, 2018
Hired on Thumbtack
The Water Feature Pros were awesome! I moved into my new home in Oct/Nov 2017, and didn't pay one bit of attention to the water feature in my backyard. Then one day I heard the frogs and realized I didn't have a pond out back but a swamp. I did a quick search and by chance ended up on Thumbtack.
Tim responded quickly to my quote request. I sent him a picture of the pond and he gave me a quote right then. I know the season for cleaning up, maintaining, or installing water features is upon us, so I was lucky they were able to schedules me just a few days later.
It took Tim and Justin two trips to turn my swamp into a pond. The maintenance required of my water feature was definitely more than they anticipated. I learned there were holes in the lining of pond, and water had seeped below the lining. They emptied and cleaned the pond as much as the holes in the lining allowed. We hoped that it would drain or dry out before they came back to complete the project. But this is Portland and it rains a lot, so the pond filled back up, within a couple of days.
The second trip (today) they drained the pond again, dried out the area under the lining, patched the holes, cleaned out the filtration system, cleaned out the recycled water drums, refilled the pond, and ensured that the water lines feeding the waterfall were properly placed.
They've done amazing work and I am very happy with the outcome. They taught me how to turn on the water feature, clean out the debris catching bin, and gave me great tips on how to maintain the pond between maintenance services.
They were very professional, kind, patient, and hardworking. BONUS! They are good-looking guys. ;D
**In the pictures, don't mind the area around the pond...it is a work in progress.
Details: Outdoors • Pond • Water is dirty/has algea • Spring maintenance - clean-out as weather gets warmer • No, this is a one-time project
Water Feature Repair and Maintenance
Marilyn S.
Feb 18, 2021
Hired on Thumbtack
We are so pleased to have our water feature back up and running! These pros showed up on time, worked quickly and efficiently, and the quality of work was excellent. We had our pump replaced and also asked for a thorough cleaning. Everything was done to our complete satisfaction, and the price charged was very reasonable. We will definitely be using these folks again for any future issues with our water feature, and have no hesitation in recommending them to anyone in need of this type of service.
UPDATE: Unhappy customer ... It is now 9 months later. These people told us that the replacement water pump they installed would carry a two year warranty. The pump is no longer working properly and it keeps tripping and shutting off. It has not even been a year. Repeated attempts to contact this company by phone or email are completely ignored and it appears they do not intend to stand behind their work
Details: Outdoors • Pond • Fountain • Pump is broken • Water is dirty/has algae • Spring maintenance - clean-out as weather gets warmer • Summer maintenance - cleaning for the warmest months
Water Feature Repair and Maintenance
Rita H.
Oct 16, 2025
Hired on Thumbtack
The single man who arrived was new with limited experience and did a bad job cleaning. He also left gaps in the pond lining that were not there before he arrived. He charged me $600 for a fish tank pump that he purchased for about $50.
I called to complain the next day when I realized what he had done and he yelled at me and then blocked me. I called the manager and he forced the unhappy worker to return with the manager and repair the damage he had done. By the time the pump broke (less than two weeks) the company had disappeared. Just discovered they were back in existence.
Do not hire them.
Details: Outdoors • Pond • Pump is broken • Water is dirty/has algae
Water Feature Repair and Maintenance
Michelle H.
Apr 6, 2018
Hired on Thumbtack
Tim was able to work our pond cleaning into his schedule with only a few day’s notice and we’re very pleased with the results! The previous owners of our home hadn’t gotten the water feature serviced for several years and within a few hours, Tim was able to get it back into tip-top shape! Very punctual and thorough in explaining the entire process, we’ll be working with them again for all future pond cleaning needs. Thanks again!
Details: Outdoors • Pond • No repairs needed only maintenance • Water is dirty/has algae • Spring maintenance - clean-out as weather gets warmer
Water Feature Repair and Maintenance
Wendy C.
Jul 15, 2019
Hired on Thumbtack
I had a significant leak in my pond due to water escaping over and under the side of the lining. The Water Feature Pros were able to find and fix the leak right away. When some rocks around the pond slipped recently and caused the problem to reoccur, they promptly came out and fixed the problem, free of charge. They stand behind their work and that’s like gold to me. Exceptionally professional, polite, and responsible business. I highly recommend them!
Details: Outdoors • Pond • Water feature has a leak • Water is dirty/has algae
Water Feature Repair and Maintenance
Credentials
Background Check
Tim Christie