FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Portland Computerworks has a tiered pricing structure that ranges between $69 - $129 for labor. This excludes water damage and data recovery. Otherwise, $129 is the most you'll pay for labor - and that's very rare. We have a $25 Diagnostic Service Fee that gets credited towards labor upon repair - essentially making your Diagnostic free. If you decide the repair isn't cost effective (which we'll usually be the first to tell you if it's worth the money to put into your machine), then you're just out the $25 Diagnostic Fee.
- How did you get started doing this type of work?
I started working on computer when I was about 10 years old - my Dad sat me down on his lap and told me: "These things are going to be important one day - you should learn everything you can about them." He helped quench my thirst for knowledge by always having something I could work on / fix. After joining the U.S. Airforce, they provided me with additional education and training that was a perfect fit for the type of work we do now at Portland Computerworks.
- What types of customers have you worked with?
We end up seeing a lot of Malware/Viruses on systems that cause a number of problems. Additionally, we end up repairing issues from drops or liquid spills - Laptops that need new screens, or motherboards that can be repaired due to water damage.