FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free computer diagnostic prior to if I'm hired to fix the computer or system problem plus labor, otherwise there is a $30 Diagnostic fee if the customer decides not to fix the problem .
- What is your typical process for working with a new customer?
Detailed description of the problem over the phone.
- What education and/or training do you have that relates to your work?
14 Certifications in the IT field, 3 Associates Degrees from Northampton College, 2 Bachelor's Degree from Penn State University.