FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is clear and transparent, with detailed estimates provided upfront. We offer competitive rates based on project scope, materials, and labor. There are no hidden fees, and any additional costs due to unforeseen circumstances will be discussed and approved by you in advance. We periodically offer seasonal promotions and discounts for referrals or returning customers, so please feel free to ask about any current specials.
- What is your typical process for working with a new customer?
Our typical process begins with an initial consultation to discuss your project goals, requirements, and budget. Following this meeting, we provide a detailed proposal and cost estimate. Once approved, we finalize the design, materials selection, and project timeline. Throughout construction, we maintain regular communication and provide progress updates. Upon project completion, we conduct a thorough walkthrough to ensure everything meets your expectations and satisfaction.
- What education and/or training do you have that relates to your work?
I hold a Master's degree in Civil Engineering and have over 25 years of experience in the construction industry, managing diverse residential and commercial projects. My extensive professional background includes specialized training in structural engineering, waterproofing systems, project management, and compliance with local building codes. Additionally, my ongoing professional development ensures that I stay current with industry best practices and emerging construction technologies. Our team specializes in high-quality finishes and interior detailing, consistently demonstrating exceptional attention to detail and craftsmanship on every project we manage.