An electrician in Lancaster, PA

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Zip code
8. NEW AIRE TECH
5.0
from 14 reviews
5.0
(14)
5.0 (14)
  • 2 years in business
  • 7 hires on Thumbtack
  • Serves Lancaster, PA
"New Aire Tech just finished installing a 4 split system in my 1982 ranch home. I could not be happier with the way they handled this job. When I began looking for a company to install A/C, I contacted another well know company in the area. After 3 weeks I still had not had an estimate. I contacted New Aire and Eric sent the estimate the next day. When I contacted Eric that the contract looked good, he brought his brother for another walk through just to recheck his estimate for the correct sizing and placements of the units. After I signed the contract, the company began the job the next week (remember this was in February, not a popular time to install A/C so they were not booked up).I was immediately impressed with their concern about dragging mud and snow into the house. Even though I had covered the floor with towels, they offered to remove their boots whenever they entered. After drilling holes, they used a vacuum to clean up the mess. When drilling holes in the bedroom, they covered the bed. I know this may seem like a small, trivial thing, but I have had workmen who left me a mess to clean up and I've never invited them back for another job.Tony, Brock and Eric were aware of keeping doors closed as they moved from the basement to the outside.During the process, Eric would call to ask if they could work on certain days and he always kept me informed of what work was going to be done that day. He took photos to show how the work had progressed. I felt informed and knowledgable about what was going on. Again, I've had workmen who have shared nothing.When Tony was turning off the power to hook up the unit, Eric asked if there was anything that needed to be checked after the power was out. On the days that I had to leave the house, these guys always turned out lights and locked doors before they left. Although I am sure they laughed at my paranoia about having white condensate tubes against my brown brick rancher, Brock painted the tubing brown to more closely match the brick.When the units were installed and ready to run, Tony took me through the operation of the remotes and the cleaning of the filters.As they were leaving, they reminded me that if there were any issues or questions to contact them immediately.I highly recommend New Aire Tech if you are considering a heatpump heating/cooling system. These guys are true professionals who live up to their business philosphy "We guarantee outstanding quality in every job we do. We won't leave until our customer is happy.""

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