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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Established in 2013.
Zen Windows was founded in 1998 after deciding it was time to create a totally new way of shopping for window replacement. Homeowners tell us how much they like doing business with us and how easy we make the whole process. They love dealing with us because they can tell how much we care about getting them great results at a reasonable price without even having to come into their home. This is exactly how we would want our window buying experience to be - helping people improve their home, but without the uncomfortable sales calls and other stresses associated with traditional home improvement. We couple all of that with a lifetime warranty, no deposits or down payments, and financing options to create the best replacement window buying experience out there.
Overview
Serves Lancaster, PA
Background checked
3 employees
13 years in business
Business hours
Sun9:00 am - 3:00 pmMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Read reviews that mention:
Terry B.
Jun 4, 2021
•
From Google
From the beginning dealing with Andrew to scheduling with Deb to having James come and measure, then install, it was an easy and professional process. On top of all that, the actual work down was incredible. James was meticulous, careful, neat and did a TERRIFIC job installing our new windows. I can't possibly speak high enough of the whole process.
Zen Windows Central PA's reply
We’re grateful for your business and your review. We will pass on your kind words to the Zen team members as well.
Enjoy your new Zen windows!
A M.
Mar 29, 2022
•
From Google
Let me tell you, I was skeptical of the reviews. All five star reviews, without anything negative. I highly recommend Zen Windows. The men who completed our installation , Jake and Chad, were awesome . They arrived on time. Like- the window of.. no, they arrived at the beginning of the window. They explained how the removal and installation would go and they were spot on!!!They were professional, efficient, and cleaned up. We ordered 19 windows and a patio door and the work done exceeded my expectations. They look marvelous!! Neighbors have commented on how beautiful our home looks with the new windows!!!Thank you, Zen, for making our home more comfortable, more efficient (our windows were over 30 years old when we bought our home last year) and even better looking. The quality of the windows and the installation were more than I expected, especially for the reasonable price for the work completed. Thank you! Thank you! Thank you!!
Zen Windows Central PA's reply
You are most welcome and thank you for your wonderful review! This truly means a lot to us and it is equally rewarding to know our team is doing their absolute best for every job. We appreciate you giving us the opportunity to show you the Zen Windows way.
Cheers!
Chuck Z.
May 3, 2021
•
From Google
Yesterday was the completion of our windowinstallation with the Nirvana windows from Zen Windows, We are absolutely thrilled with the Zen windows quality and are so happy with the meticulous installation by your two installers Roland and Everett.The quality of the Zen windows stands out compared to the windows that you replaced but the workmanship of the windows, ease of opening and closing as well as the ease of closure and sturdiness of the Zen windows are outstanding. Now for the installation of the windows a part of the package some people cant understand or dont realize how important that is with relation to the complete window replacement experience, Roland and Everett were outstanding. They both respected our property as though it was their own, they cleaned up every area they worked but not at the end of the day but whenever the area needed to be cleaned. They picked up debris after each windowinstall and each trim install. They kept their work area clean at all times. They both were so easy to talk to and answered all our questions and concerns.The trim work around each and every Zen window is beautifully done and looks expertly finished. The finishes of the Bay window are so nice and having a one piece four pane window shows the quality of the Zen windows quality.Thank you again for the Zen window experience and thank you for the great installation by your work crew.We have already recommended Zen windows to a few of our friends and neighbors. It doesnt hurt that your installation and Zen windows speak for themselves. Please you can recommend our property to anyone who needs to see an installation.Thank you again
Zen Windows Central PA's reply
We’re so glad you love your new windows and our team at Zen!
Thanks for taking the time to write a review!
Joe L.
Dec 24, 2022
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From Google
Summary. Zen Windowsinstalled 8 windows on the first floor of our two-story home on Dec. 9, 2022. After researching window installation companies in Central PA, we selected Zen based on their overwhelmingly positive reviews online. The installation project started on Aug. 17 when we called Zen to request a quote for window replacement. After selecting Zen, they completed in-person window measurement on Aug. 29, and we approved the Rendering / Order on Sept. 2. Overall, we are very pleased with the windows, the install process and Zen Windows. We strongly recommend Zen and are planning on using the company to replace our second-floor windows.Value. 5 out of 5. The Soft-Lite windows are high quality and much better than the Anderson builders grade windows replaced. The new windows significantly reduced air loss on the first floor of the house (measured by infrared thermometer). The cost per window was just under $800 dollars, which compares very favorably to the $2100 per window installed by another company in one of our previous homes in the same area. The windows also come with a lifetime warranty.Process. 4 out of 5. The process from end to end (order to install) took just over 3 months and was a little longer than expected but still reasonable. Two of the windows had scratches in the glass and we called to replace one of those after we cleaned the windows and determined it was a noticeable scratch (the other had a barely noticeable scratch so we are still deciding on whether to replace). Zens simplified sales and ordering process relies on the customer to measure windows prior to submitting request for a quote and eliminates in home sales presentations. The pros for us include reduced time and pressure. The con for us was not being able to see or touch a sample of the window; we did request this a couple times, but Zen never delivered.Communication. 5 out of 5. Almost all communications with the Zen Windows team were through email and phone, except for the window measurement and the installation. All employees were professional and responded to us in a timely manner. The installation team was particularly exceptional.
Zen Windows Central PA's reply
Wow, Thank you Joe! We truly appreciate your in-depth review and kind words. Having a positive experience is very important to us and we are pleased to know that our team was there for you every step of the way.
Have a Merry Christmas!
Matthew K.
Nov 22, 2022
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From Google
They were the best company for installing our windows! No headache process to go through, as compared to other window companies. The crew arrived on time and worked competently and effectively. They were professionals. The new windows look amazing, and we can already feel a difference in terms of heat retention in our home. We are more than satisfied with their work and would recommend them for no-nonsense window replacement!
Zen Windows Central PA's reply
Thank you for the wonderful review Matthew! We are very glad to hear that you are already loving the new windows and enjoyed our Zen Windows team and process. Thank you for trusting us with your project.
Have a great Thanksgiving!
Credentials
Background Check
Lukas Milligan
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Zen Windows pricing differs for each project as all windows and doors are made custom for each homes specific project. We believe in upfront and fair pricing and not in marketing tactics such as large discounts or free windows to win our clients over.
What is your typical process for working with a new customer?
Zen Windows is an online based replacement window and door company. What this means is that we do not come into your home with a pushy 2-4 hour sales consultation, instead we discuss your project with you over the phone and via email. We then provide you with a quote for the replacement project. If/when you choose to move forward with our company, we then have our installer come out to take exact measurements prior to your new doors and windows being made custom for your project.
What education and/or training do you have that relates to your work?
Our installers have been installing windows for over 20 years and are experts in their craft. With our 100% lifetime and transferable warranty you can be sure that we will do the job correctly, the first time.
