I contacted several companies regarding refurbishing my home pool table. My wife and I narrowed our search down to two companies. I mention this because, once Roy Kay from TableTek and I got to talking, I was sold, I knew who and what company I want to do this important work.
Now the let fun begin (smiling), it was time to decide the table cloth and new pockets. Roy was friendly, patient, professional and helpful. I had tons of questions and he took his time to answer each of them as if I were his only customer. That further impressed me. To make a long story short, I picked my cloth/color and new pockets, Roy setup the date and time that his team would be at our home and we were off to the races.
Eddie showed up Monday morning to our Southern New Jersey home a little late, but it was totally understandable, we were experiencing very heavy rainfall from the Pennsylvania
to New Jersey area. Eddie and his partner (Im sorry, I forgot his name) came in and went directly to work. This was Monday. The guys disassembled my table removing my cushions to take back with them for the repairs.
Tuesday was a shop day, ordering of the cloth and pockets etc. I asked Roy to have his technician(s) arrive at 8am Wednesday morning to complete the job so that I could be out of the house by 10am, he replied "no problem".
Today is Wednesday, the big reveal. Well Tim should up at 7:45 am, introduced himself and went immediately to work. I had to interrupt him to ask him to move his van out of the driveway so my wife could back out of the garage. He stopped what he was doing, and moved his van. My wife pulled out and he pulled back up and went back inside and immediately back to work.
Fast forward......at 9:50am I went downstairs to check in with Tim, he began smiling and said, "I was about to come upstairs to get you. Honestly, I wasn't paying him any attention because I was starring and smiling at my 8ft pool table, all I could say was WOW! It looked awesome. I forgot what good cushion felt like when playing on my table LOL. Man what a difference. Tim cleaned up, packed his tools up and wished me a good day.
If you're in need of pool table repair I highly recommend PoolTek. Roy Kay is running a great shop and everyone should experience what I'm experiencing (smiling). Roy was reasonable, his team were punctual, friendly, helpful & professional, and the workmanship of his technicians was great! The bonus I must mention and was equally as importantly......it only took 3 days (1 day in shop, 2 days in home), not a week or more as other companies were quoting! Thank you PookTek, money well spent!!
I'm having trouble uploading the before and after pictures. I will get them up.