IdeAgency

Introduction: For more than a decade, I have helped busy managers and supervisors lead more productive teams by strengthening conflict resolution, communication and problem solving skills. My background in arts-based learning, doctorate in adult learning and leadership from Columbia University and masters degree in adult and organizational development from Temple University help my clients obtain better results quicker. They learn how to lead in a manner that promotes morale, high performance, and trust with their people. I engage and integrate both the intuitive, holistic “right brain” and the logical, analytical “left brain” to achieve optimal results for my clients. By tapping the wisdom of artists, business leaders, researchers, and workshop participants themselves, I deliver highly interactive learning experiences that foster collaboration, creative decision making, and personal accountability. I have worked successfully with leading companies in a variety of industries, including the following: * QVC * the University of Pennsylvania Health System * GSI Commerce * Hahnemann University Hospital * QNB Bank * Lockheed Martin * the Federal Reserve Bank of Philadelphia I have designed and taught courses in interpersonal relations, organizational behavior, and sociology at Immaculata University, La Salle University and Temple University. I am co-leader of the Consultants Forum Special Interest Group (SIG) for the Philadelphia chapter of ASTD. My article “Leadership is a Performing Art” was published in the journal Leader to Leader. I was also a featured speaker at the 2010 OD Network Conference in New Orleans, where I presented on arts-based learning, and at the Community College of Philadelphia, where I addressed issues regarding today’s multigenerational workforce. I hold certifications in Crucial Conversations (based on the New York Times best seller), LIST and Defuse Customer Service Excellence Methods from Sigma Service Solutions and 360-Degree Assessment Tools from the Center for Creative Leadership. In addition to serving as a facilitator, coach, and speaker at IdeAgency, I am a trainer for the Anti-Defamation League of Philadelphia. I am also a professional musician. My clients have called me "creative," "enthusiastic," "conscientious," and "transformative."