Grid and Glass LLC

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Student age

About

I'm an IT director turned independent tech consultant based in Northeast Philadelphia. For years I ran all of the technology for a company: networks, systems, security, and the helpdesk team that kept everyone working. Now I bring that same level of help straight to homes and small businesses, without the enterprise price tag. What I handle: slow computers, wifi that keeps dropping, new phones and PCs that need a proper setup, smart home devices that won't play nice together, and figuring out which AI tool is actually worth your time. My rule is simple: if I can't fix it, you don't pay. I'm based in Northeast Philadelphia. I do in-home visits across the Philly area, and remote help anywhere in the country. Most problems get solved over screen share in under an hour.

Overview

Background checked

1 employee

Business hours

SunClosedMon8:00 am - 2:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

I work remotely (phone or internet)

Projects and media

Reviews

Customers rated this pro highly for professionalism, punctuality, and responsiveness.

5.0

1 review

5

100%

4

0%

3

0%

2

0%

1

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Sarah J.

1 day ago

Adonis at Grid and Glass helped me setup a smart home system that allows me to verbally update my grocery list while busy with the kids, multi-room music, smart lights, motion detectors, camera doorbells and more for my home with a monthly subscription.

Credentials

Background Check

Adonis Henry

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Remote help is $59 an hour, in-home visits are $129, and new-device setup is $99 flat. If I can't fix it, you don't pay.
What is your typical process for working with a new customer?
Just tell me what's going wrong in plain words, no tech jargon needed on your end. For remote help, I'll send you a screen-share link and we fix it together while you watch. For in-home visits, I come to you anywhere in the Philly area.
What education and/or training do you have that relates to your work?
Information Technology degree from Community College of Philadelphia (2012). After that, years as an IT Director running networks, systems, security, and helpdesk operations for an entire company.

Grid and Glass LLC

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