FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide competitive pricing with a commitment to quality. Our pricing ensures that you receive high-quality flooring without cutting corners or compromising on materials and installation standards. We uphold all industry standards to deliver exceptional results at a fair price.
- What is your typical process for working with a new customer?
Our process with new customers begins with an initial consultation to understand their needs. Next, we conduct on-site measurements and discuss convenient timelines to provide a detailed estimate. Once approved, we plan the project, procure high-quality materials, and maintain open communication throughout the installation. After completion, we perform a walkthrough to ensure customer satisfaction and remain available for any follow-up questions or concerns.
- What education and/or training do you have that relates to your work?
I have a trained team with relevant certifications, and we regularly conduct training to enhance our skills. With over 5 years of experience in Europe, this combination of education and expertise allows us to deliver high-quality results for our clients.