FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size and condition of the space, as well as the type of cleaning service requested. We offer transparent, flat-rate pricing with no hidden fees. Discounts are available for recurring cleanings (weekly, bi-weekly, or monthly). We also provide custom quotes for deep cleans, move-in/move-out services, and special requests. Please feel free to reach out for a personalized estimate
- What is your typical process for working with a new customer?
Our typical process starts with a short consultation where we discuss your cleaning needs, preferences, and the specifics of your home or space. Based on that, we provide a customized quote and recommend the best service for you. Once scheduled, our professional cleaner(s) arrive on time with all the necessary supplies and equipment. After the cleaning, we check in to ensure you’re satisfied with the service and address any feedback you may have. We aim to make the process smooth, clear, and tailored to your needs!
- What education and/or training do you have that relates to your work?
Our team has several years of hands-on experience in residential and commercial cleaning. We regularly train our cleaners on best practices, including the use of professional-grade cleaning products, eco-friendly solutions, and proper techniques for deep cleaning, sanitizing, and specialty services such as window and post-construction cleaning. We also emphasize customer service, attention to detail, and safety protocols to ensure high-quality results every time.