FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Erica Silva Cleaning LLC, we offer competitive pricing with no hidden fees. We provide free estimates based on the size and needs of the space. We also offer discounts for recurring services or multiple cleanings, making it affordable to keep your home or office consistently clean and organized. Our goal is to deliver high-quality service at an excellent value.
- What is your typical process for working with a new customer?
When working with a new customer, we start by understanding their specific needs and preferences. We conduct a consultation, either by phone or in person, to assess the space and determine the scope of work. From there, we create a customized cleaning plan and provide an estimate. Once we agree on the details, we schedule the cleaning time and get to work. We always ensure the customer is satisfied with the results before completing the job.
- What education and/or training do you have that relates to your work?
Our team at Erica Silva Cleaning LLC is highly trained and skilled in the latest cleaning techniques, using top-quality products and equipment. We stay updated on industry trends and best practices through continuous training. Additionally, all our team members undergo thorough background checks for your peace of mind.