FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer: 20% off first-time clean Recurring cleaning discounts: • Monthly – 10% off • Biweekly – 20% off • Weekly – 25% off
- What is your typical process for working with a new customer?
When working with a new customer, our typical process includes the following steps: Initial Contact & Assessment: We start by discussing your cleaning needs, frequency, and any special requests. Providing a Quote: Based on your requirements, we prepare a customized quote that outlines the service, time, and cost. Scheduling the Appointment: Once the quote is approved, we schedule a convenient time for your cleaning. Service Delivery: Our trained cleaning professional arrives on time with all necessary supplies and equipment. Follow-Up & Satisfaction Guarantee: After the service, we check in to ensure you’re completely satisfied. If anything is missed, we address it promptly under our satisfaction guarantee. This approach ensures transparency, reliability, and a high-quality cleaning experience tailored to each customer.