FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At A&A Roofing and Siding, we offer competitive and transparent pricing tailored to each project's specific needs. We provide free, detailed estimates with no hidden fees. Our pricing includes labor, materials, cleanup, and warranty—so you know exactly what to expect. We also offer seasonal discounts, package deals for multiple services, and flexible financing options to help fit your budget. Quality work and customer satisfaction are always our top priorities.
- What is your typical process for working with a new customer?
Our process is simple, transparent, and focused on your needs: Initial Contact: We start with a quick consultation—either by phone, text, or in person—to understand your project goals and schedule a free inspection if needed. On-Site Assessment: We inspect the area, take measurements, and assess the scope of work. Estimate & Options: We provide a detailed written estimate with material options and explain the process step by step, including timelines and warranties. Scheduling & Preparation: Once approved, we schedule the project at your convenience and take care of permits if required. Work Execution: Our licensed crew completes the job professionally and keeps the site clean and safe at all times. Final Walkthrough: We inspect the completed work with you, ensure your satisfaction, and provide warranty documentation. We stay in communication throughout the entire process and pride ourselves on reliability, quality, and customer satisfaction.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in residential and commercial roofing, siding, and exterior remodeling. We stay up-to-date with industry standards through manufacturer certification programs and safety training. We're trained and certified by major roofing brands like GAF and CertainTeed, which allows us to offer strong manufacturer-backed warranties. In addition, we regularly attend workshops and stay current on local building codes, installation techniques, and product innovations to ensure top-quality workmanship on every project.