Property Recovery 911
Property Recovery 911

Property Recovery 911

Free on-site estimate


Cleanup and restoration services
Source of water damage
Location of water damage

Responds in about 2 hours

Introduction: We offer prompt, professional emergency restoration services 24/7/365 to efficiently mitigate losses and help curtail additional damages. Direct insurance company billing is available, allowing our customers to concentrate on more important matters. Contact us if your property has sustained damage and requires water mitigation, fire restoration, mold remediation, bio-hazard cleanup emergency board-up, weatherization or drain cleaning and maintenance. Owner/operator Paul Messa is on site and intimately involved with every job awarded to Property Recovery 911, ensuring the highest degree of quality control resulting in the best possible solution. We provide a comprehensive solution to our customers resulting in a seamless work cadence and superior outcome. Our small workforce consists of long term associates with whom we have established and maintained a close working relationship. Developing and nurturing this rapport within our ranks through loyalty, fair compensation, and mutual respect has helped us to acquire and sustain an outstanding crew of dedicated craftsmen. Assisting people in distress and guiding them successfully through difficult situations is immensely rewarding.
Overview

Hired 97 times

Serves Philadelphia, PA

Background checked

8 employees

28 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2021

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2017

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2016

Featured Projects

41 photos

  • Residential Basement Flood

    Water Damage Cleanup and Restoration

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

64 reviews

5
94%
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Read reviews that mention:


pro avatar
Zach H.
Feb 9, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Property Recovery 911 did a fantastic job helping me out with my water damage, the team was extremely helpful, clean, professional, & timely! Was very glad we hired them! They also helped me big time with navigating the insurance process! They were even willing to be on the phone when I called the insurance company! Would hire again if we have any future water damage issues! Thank you guys!!

Details: Bedroom(s) • I'm not sure, I need a professional's help to identify the source of the water damage • Assess moisture damage • Restore area • As recommended by professional

Water Damage Cleanup and Restoration
pro avatar
Suzy P.
Sep 8, 2015
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Hired on Thumbtack

Hired on Thumbtack

Paul was very prompt, accomodating to our schedule, and responsive. He was very thorough in checking out our water issue and clearly very knowledgeable. We highly recommend him!
Water Damage Cleanup and Restoration
pro avatar
Kristine a.
Nov 4, 2016
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Hired on Thumbtack

Hired on Thumbtack

Paul Messa and his crew are amazing. Not only are they quick and efficient, they take great care in doing their best to make minimal mess and intrusion. They are absolute professionals and are extremely knowledgeable and skilled in water mitigation. Most importantly, they realize that this isn't just a mess to clean up and dispose of - they are fully aware that the damaged goods are your possessions - your memories - that these items matter to you and upset you that they are destroyed. Property Recovery 911 made a very emotionally difficult situation much easier to handle with their sincere show of compassion, patience and kindness. Our job was very messy and unpleasant. it required maneuvering in a very large and deep crawl space only about 3 feet high. it required lugging heavy wet, smelly boxes and rugs and storage items out of that space and up and down stairs with each, through another room, the yard, and steps to our driveway. over and over again. They protected our travel-through areas as best as they possibly could. They performed this work tirelessly, pleasantly and without complaint. They are friendly and explain every step of the process clearly and took care to discuss/answer any questions we had. They cleaned, dried and disinfected the affected areas thoroughly and quickly. After we repack what we managed to salvage, they will place all of our remaining items back into the crawl space. I hope i never have need of their services again, but if ever i sustain any such damages again, i will not hesitate to call Paul Messa and Property Recovery 911 again. Not once did i feel i had to look over their shoulder or be concerned something was not being done right. They instilled in me and my husband nothing but confidence and relief to allow them to take care of our problem. When something like this happens to you, you want true professionals, but you also want the person rummaging through your personal items to be sympathetic and caring and respectful - understanding of the distress you are feeling - you get all of this and more with Property Recovery 911.
Water Damage Cleanup and Restoration
pro avatar
Linda K.
Jul 21, 2016
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Hired on Thumbtack

Hired on Thumbtack

Our water heater broke & fully flooded my basement which I discovered on a Sat. afternnon. Once I contacted Property Recovery 911 & spoke with Paul, I stopped feeling stressed. He came over the next day, on a Sunday, assessed the damaged, worked directly with my insurance company & finished the job within 5 days. Paul was very professional & explained all that needed to be done. He gave me peace of mind & I would highly recommend him & his company.
Water Damage Cleanup and Restoration
pro avatar
Hilderbrand P.
May 8, 2018
·

Hired on Thumbtack

Hired on Thumbtack

Paul and his team were very good. Their work was very clean. They were efficient. They helped me identify my water infiltration problem. They got to the problem before it could get worse. I would highly recommend them for your future job.

Details: Leaking or burst pipes or appliances • A few hours to a day • Basement • Need professional's assessment • House

Emergency Plumbing
Credentials
Background Check

Paul Messa

FAQs

  • What education and/or training do you have that relates to your work?

    IICRC Representing more than 54,000 registrants across the globe, the IICRC is an international non-profit certifying body. In addition, the IICRC is an ANSI-accredited standard-development organization (SDO) that works with interested industry associations and organizations to develop consensus-based standards.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Our emergency restoration services competition consists of multiple large corporations that sell stakes in the emergency restoration services industry by way of franchise. Although there is no formula by which one can judge the quality of services offered by an emergency restoration services franchise, there are several important points that should be considered when choosing who you can trust with this important responsibility. Offering individuals the right to sell a company’s goods or services in a particular area is the basic premise of a franchise opportunity. The word ‘opportunity’ is the pivotal term in describing why an individual chooses to buy into a particular franchise. This ‘opportunity’ is seized as a prospect by the franchisee to acquire wealth and sold by the franchiser for the very same purpose. Money, being the motivating factor in any franchise relationship, draws the attention and participation of investors with the intention of a sizable return on investment. In and of itself, the financial incentive does not constitute corruption, however a purely monetary motivation results in multiple conflicts of interest that deserve contemplation. Investors allocate capital with the expectation of a financial return and often ‘buy in’ to a business that they have virtually no experience in or qualifications to operate. If selling frozen yogurt this might be acceptable, offering emergency restoration services such as water mitigation, fire restoration and mold remediation without the proper experience and credentials is not. Franchisers offer crash courses in an attempt to educate the franchisee, they sell the investor equipment and supplies at a price tag approaching $100,000 then release this new business owner upon the market who will pay royalties on every job, and be required to make ongoing equipment and supply purchases from their corporate entity. In return, they will receive business leads in their assigned territory generated by the power of a highly polished national advertising campaign. Emergency restoration services franchise owners, in an effort to bolster their return on investment, generally hire young and unskilled employees whom they can retain for low wages. New emergency restoration services franchise hires are cycled into the work force with no experience or certifications and are only permitted the opportunity for IICRC certification at the owner’s expense after a probationary period generally lasting 6 months or more. In the rare instance that a franchise employee remains with the emergency restoration services company for the aforementioned extended period of time, the owner may consider their hire a worthwhile risk and invest in having the newbie certified as a water mitigation technician, with certifications in fire restoration and mold remediation only being offered after extended employment service. Trusting the safety of your living environment and health of your family to an underpaid, unskilled, uneducated and transient workforce could be exactly what you are buying into when lured by the gloss of an expensive national advertising campaign. Offering emergency restoration services across several nations supported by thousands of unrelated franchise owners constitutes a quality control nightmare. Although we are unable to deliver our high quality emergency restoration services in every conceivable location across several nations, Property Recovery 911 can deliver expert water mitigation, fire restoration, mold remediation and board up services in and around Philadelphia under the watchful eye of owner/operator Paul Messa with the support of a longstanding and highly skilled workforce.

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