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Sears Carpet and Air Duct Cleaning

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About
Our cleaning processes, solutions, and equipment have been tested and given the highest ratings by the Carpet and Rug Institute. We enjoy providing our customers the best possible carpet cleaning service we can provide. It's great to see the smiles on our customer’s faces after we have completed the two step cleaning process.
Overview

Hired 50 times

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Services offered
Cleaning method

Steam cleaning

Dry cleaning

Property type

Apartment / condo

One-story house

Two-story house

Multi-unit building

Projects and media
Projects and media
Reviews
Good 4.2

14 reviews

5

57%

4

22%

3

7%

2

14%

1

0%

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pro avatar
James B.

Oct 24, 2015

Hired on Thumbtack

Raul and Josiah were the technicians. They were efficient and respectful. Nearly all of the furniture and breakables had been removed by us , so the four carpet areas to be cleaned were EZ to access. Except for food spills in the DR, the carpet sees normal traffic and soil levels between cleanings. I was annoyed when an upcharge was requested because the square footage was disclosed before Sears was hired and they were not the low cost bid. Raul offered helpful suggestions how to spot clean any future spills. When the carpet dried, there was one DR area that was not satisfactory. However when Sears returned to clean the upholstered sofa, Rick re-cleaned that one small area as part of Sears Satisfaction guarantee. Rick is very experienced and did an excellent job on the sofa cleaning.
Floor Cleaning
pro avatar
Sue L.

Aug 24, 2016

Hired on Thumbtack

Theyou did a great job with the carpet cleaning. It was a small bedroom, small livingroom and about 50-some steps plus landings. My only complaint is the waiting window and that there seems to be a bit of a fallout with their internal communication.
Carpet Cleaning
pro avatar
Dawn F.

Apr 27, 2016

Hired on Thumbtack

Came when they said they would. Moved the furniture and replaced it after cleaning with pads to protect carpeting.
Carpet Cleaning
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Richard K.

Aug 14, 2016

Hired on Thumbtack

Sears crew showed up promptly within one day; they called to make sure I was at home. They cleaned 4 rooms and a hallway thoroughly rapidly. Entirely satisfactory service. Only flaw was not seeing some spotted troubled areas and doing these small areas twice; but they redid such areas when they were pointed out to them.
Carpet Cleaning
pro avatar
Kara S.

Jun 30, 2016

Hired on Thumbtack

Job went well and I am satisfied with the job that was done. I do wish that I had been given a more precise time for my appointment further in advance; we had our carpets cleaned in our apartment after moving 40 minutes away from it and I was given only an hour's notice about the timing within a 3 hour window, which had been scheduled a few days prior. When I received the phone call, I was just about to eat lunch with my one year old, and obviously her needs come first. We did our best to arrive on time but still arrived a good bit later than the carpet cleaner. He was fairly grouchy about this and I didn't really appreciate the attitude he gave me. He may have just been having a bad day and I'm sure my tardiness was a part of that, but if I'd been given a more precise time from the beginning rather than, "some time between 12 and 3,we'll let you know an hour beforehand," I could've planned my day better around the appointment and the whole thing could've been avoided.
Carpet Cleaning
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