FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very competitively priced for our area. We offer a loyalty program with a discount after 12 groomings. Our website has a coupon for first time customers.
- What is your typical process for working with a new customer?
Upon checking your pet in for their grooming we go over the health of the pet and the owner’s requests for how they would like their pet groomed. We check their vet records for current rabies vaccines and ask the type of flea and tick prevention they use. We also discuss the type of shampoos/conditioners the pet may need. The owner is given an estimated time for when their pet will be ready to go home and we ask for a phone number where they can be reached
- What education and/or training do you have that relates to your work?
All of the Animal Hut groomers have attend a grooming school and received certification from the individual schools.