FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the cleaning being requested, condition of the property, number of rooms, square footage of each room, square footage of walls, wall and ceiling height, cleaning supplies and products required, the cleaning surface type such as wood floors, specialty cleaning such as the inside of the refrigerator or stove, and number of labor hours. We can only offer a final written price quote once the property is viewed by a service manager. All other price quotes are only our estimates simply based on the consumer's statement of cleaning needs.
- What is your typical process for working with a new customer?
We set up an initial free cleaning consultation appointment for discussing the customer expectations and their desired cleaning list. Then we prepare a written service agreement with our final price quote. If all parties agree, then we set up our cleaning service date(s) and time(s).
- What education and/or training do you have that relates to your work?
Education is completed through the Small Business Administration and other government and professional affiliates. Continuing education is necessary to stay abreast of the upcoming industry trends and current consumer requests.