If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Established in 2013.
Zen Windows was founded in 1998 after deciding it was time to create a totally new way of shopping for window replacement. Homeowners tell us how much they like doing business with us and how easy we make the whole process. They love dealing with us because they can tell how much we care about getting them great results at a reasonable price without even having to come into their home. This is exactly how we would want our window buying experience to be - helping people improve their home, but without the uncomfortable sales calls and other stresses associated with traditional home improvement. We couple all of that with a lifetime warranty, no deposits or down payments, and financing options to create the best replacement window buying experience out there.
Overview
Serves Pittsburgh, PA
Background checked
3 employees
13 years in business
Business hours
Sun9:00 am - 3:00 pmMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Check and Credit card.
Services offered
Window type
Double hung (slides up and down)
Sliding (slides sideways)
Fixed / picture (does not open)
Casement (pushes open on a hinge)
Property type
Residential
Projects and media
Projects and media
Reviews
Excellent 4.9
82 reviews
5
95%
4
3%
3
0%
2
0%
1
2%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Paula B.
Jun 9, 2026
•
From Google
This experience with Zen has by far been the best home upgrade experience ever! No pressure, great product and price. Luke,Ulises, Patrick and John went above and beyond for customer satisfaction!! And Catherine is the best representative the Zen family could ask for! Her commitment to the project, communication and follow up were beyond my expectations.They are so fortunate to have such good people on their team. I would highly recommend Zen Windows.(Hope I didnt leave anyone out)
Zen Windows Pittsburgh's reply
We have to say Paula, we really think those new Pro Via Endure sliders elevate the look of your home! 'The team here is incredibly happy that we could knock another Pittsburgh area install out of the park, and we were absolutely honored to have been provided with the opportunity to serve you! Thank you for being a valuable addition to our Zen Windows family, we're always here for you should you need us again in the future!
Jill V.
May 15, 2026
•
From Google
Seamless experience from the initial, virtual consultation through installation. Luke was not pushy and answered all of our questions thoroughly. We are thrilled with our 7 new windows and would recommend Zen to others without a doubt.
Zen Windows Pittsburgh's reply
A seamless experience, never-pushy salesmen, and thoroughly answered questions are all such a great nod to who we are at our core. Thank you from the bottom of our hearts for this amazing 5-star review, Jill! Welcome to our Zen Windows family!
Sandra D.
Nov 24, 2025
•
From Google
Bought Zen windows 7 years ago. One window needed replaced due to bubbling in the glass. It was a hassle free experience. I called Zen, they ordered the window, installers set up the appointment, showed up on time and had new windows in quickly.
Zen Windows Pittsburgh's reply
Thank you very much for the review, Sandra! When we say we have a lifetime guarantee, we mean it. That includes parts and labor. It's great to hear it all went smoothly - the way it should be.
We are here if you need anything else in the future.
- The Zen Windows Pittsburgh Team
Victoria G.
Oct 28, 2025
•
From Google
I recently had replacement windowsinstalled by Zen Windows. The entire experience was seamless from start to finish. Everyone I interacted with from the staff to the installation team was knowledgeable, courteous and professional. The installer was especially kind and meticulous, ensuring everything was done to the highest standard. My new windows look absolutely beautiful, and I couldn't be happier with the results. I highly recommend Zen Windows for anyone considering a window replacement project.
Zen Windows Pittsburgh's reply
Thank you for the kind review, Victoria. It's great to hear we hit on all the things we take a lot of pride in and that you couldn't be happier. If you ever need anything in the future. The biggest compliment you can give us would be referring us to friends and family. We would be honored to reward you for sending them our way.
- The Zen Windows Pittsburgh Team
Felicia T.
Aug 17, 2025
•
From Google
It was such a relief to be able to order just ONE window at a reasonable price. I also appreciated the super-efficient team--no selling, just a quick measurement and then the install when it was ready . My window is lovely.
Zen Windows Pittsburgh's reply
Thanks for the review, Felicia. We were happy to complete your one window project. You're right, not many companies will do that. We are delighted you find your window lovely. That makes us smile. If you ever need anything in the future, don't hesitate to give us a ring.
Best,
The Zen Windows Pittsburgh Team
Credentials
Background Check
Lukas Milligan
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Zen Windows pricing differs for each project as all windows and doors are made custom for each homes specific project. We believe in upfront and fair pricing and not in marketing tactics such as large discounts or free windows to win our clients over.
What is your typical process for working with a new customer?
Zen Windows is an online based replacement window and door company. What this means is that we do not come into your home with a pushy 2-4 hour sales consultation, instead we discuss your project with you over the phone and via email. We then provide you with a quote for the replacement project. If/when you choose to move forward with our company, we then have our installer come out to take exact measurements prior to your new doors and windows being made custom for your project.
What education and/or training do you have that relates to your work?
Our installers have been installing windows for over 20 years and are experts in their craft. With our 100% lifetime and transferable warranty you can be sure that we will do the job correctly, the first time.
