FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing—no hidden fees, no surprises. Before we start any job, we’ll let you know if any additional charges apply, like for non-environmentally friendly items or extra staircases. We also offer great discounts, including savings for first-time customers and bulk removals over 1/6 of a truckload. Every job is unique, so we make sure to apply the best discounts that fit your project. Our goal is to keep pricing fair, transparent, and stress-free.
- What is your typical process for working with a new customer?
Our process is simple and hassle-free. For first-time customers, we just need a few details to set you up in our system—your name, the pickup address, and the best phone number for contact. After that, we schedule your service, show up on time, and get the job done efficiently. No stress, no surprises—just quality service from start to finish!
- What education and/or training do you have that relates to your work?
Experience is everything! I’ve spent four years working in the field daily, handling junk removal and moving before transitioning to Owner/Operator. My crew comes with a minimum of a year of hands-on experience, plus we have a seasoned veteran with over five years in the industry. We know how to tackle any job, big or small, efficiently and professionally. When you hire us, you’re getting a skilled team that’s ready to get the job done right!