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Current Top Pro
Hired 86 times
37 years in business
(Eastern Time Zone)
Mon - Sat
8:00 a.m. to 6:00 p.m.
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Currently a Top Pro
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Very professional, courteous and respectful tuner. My piano had traveled across the sea for several weeks, so needed quite a bit of work, and GR gave it all the care and attention it needed. And all for a very reasonable price. Will definitely continue to use his services.Feb 16, 2018Verified
Great tuner at a good price. excellent communication and even explained what he was doing on our baby grand piano. clearly proud of his craft and rightly so. highly recommended without hesitation.Mar 24, 2018Verified
I had a great experience with GR Horst Piano Tuner. He was very prompt. My piano was an older piano that i got from someone else. It was not tuned for quite some time. He stayed for a while to get it tuned just right and also fixed my broke piano pedal for no additional cost. I will use him again for my next piano tuning.Feb 23, 2017Verified
He's just a great piano tuner and a fine person!Dec 18, 2017Verified
Great work tuning my piano and getting it to play smooth!Aug 13, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Standard tuning charge includes tuning and can also include some basic repairs such as a few sticky keys. Additional repair cost, such as addressing overall tension issue, will be discussed prior to initiating work that would require additional time and cost. There is a discount provided for a Church or non-profit organization. A discount also pertains to additional pianos at the same location that are tuned during the same appointment visit. If the piano needs a "pitch-raise", additional time will be required and a commensurate charge. The need for a pitch-raise can be due to a move, not having been serviced for an extended time, or extreme temperature and humidity changes. A pitch-raise process requires an extra tuning pass to apply the proper tension to each string prior to fine-tuning the instrument.
- What is your typical process for working with a new customer?Using information provided by a customer, determine approximately how long since the last tuning and whether there are other issues to deal with such as sticky key, broken strings, squeaky pedal etc. This helps to allow enough time for the service appointment. From there we secure a time on the appointment schedule and confirm the appointment via follow-up email.
- What education and/or training do you have that relates to your work?Completed a course of study in piano tuning and servicing. In addition, attendance at regular meetings, conferences, and training by the Piano Technicians Guild are key in maintaining and increasing skills through continuing education.