FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the project’s scope, materials, accessibility, existing conditions, and whether permits or additional repairs are required. I believe in honest, upfront pricing and clearly explaining what is included before work begins. Diagnostic visits and emergency service may have separate fees. Any changes or additional work discovered during the project are discussed with the customer before proceeding.
- What is your typical process for working with a new customer?
I start by discussing the customer’s goals, concerns, budget, and desired timeline. Depending on the project, I may request photos or schedule an on-site evaluation. After reviewing the work, I explain the recommended solution and provide clear pricing. Once approved, we schedule the project, complete the work safely and professionally, and review everything with the customer before closing out the job.
- What education and/or training do you have that relates to your work?
I have more than 10 years of hands-on experience in electrical work, general contracting, remodeling, and property rehabilitation. I also continue studying electrical codes, safety requirements, and current construction practices to ensure my work is completed properly and professionally.