Stephen did a great job cleaning out our gutters. He came as scheduled, cleaned them all out, and added elbows where needed, holding each one on with a little screw. He even cleaned the lint out of our drier vent. Before and after pictures were a great help. We had one mismatch of expectations - leaves left on the lawn (which we had just finished raking the weekend prior) when the job was done. When I called him to ask about that (ok - to complain) he came right back and put them all in one pile for us to pick up. Now that we know what to expect that won't be a problem for us in the future. All in all nice work, and we'll have him do this for us again in the future.