It’s free with no obligation to hire
Hired 31 times
11 years in business
(Eastern Time Zone)
Mon - Sat
8:00 a.m. to 6:00 p.m.
Credit card, Cash, Square
Photos and Videos
5 photos and 1 video
Scheduled with John for multiple carpets, rugs, and duct cleaning, and prepared my home for his arrival. Called him when he was supposed to be there and they were running an hour late. We were the first appointment of the day. Arranged for someone to be there for him since I had to leave, but then he was running even more late so had to cancel the service. Do not recommend for anyone who values their own time and can't sit around and wait for the carpet cleaners.Oct 24, 2018VerifiedAll Pro Steam Cleaning's reply
Mrs Corbin P Our office and staff are always pushing for a great experience with our customers, and one of the ways is by staying in contact with them if any issues arise, like that morning, there was an accident on the highway that cause a worse then usually back up during morning rush hour. We were on the same page with you for a little while until you cancelled on us when we were 8 minutes away... regardless, we apologize again for any inconvenience and we hope to get the opportunity to provide you with our highly rated service in the near future. I promise that we will take great care of you. At your service, Nelly (office Mg.)
I needed my carpets to be cleaned immediately. All-Pro Steam Cleaning was able to accommodate me in their schedule. Juan was very professional and respectful. The carpets were cleaned in a timely manner. I am glad I was able to find this company. I'm satisfied with their customer service and performance.Mar 24, 2016Verified
I was given a quote for $140 for my living room/sunroom. The person (who was very nice) was very late and I had to contact them to find that out (I believe they forgot about my appt). I then allowed myself to be upselled (wound up spending $380 to have the stairs and hallway done, with "special stain treatment" than had to be non chemical as I small grandchildren creeping on the rugs) into having more work done. And at first it looked great (full disclosure the carpets are 12 years old. I've had them done professionally twice before - Stanley Steamer and some other company, but I do them myself twice a year. I was having a party and wanted them done by a professional), but within 5 days the stains that had been there reappeared. Coffee and foot traffic stains. We waited the 36 hours to move the furniture back and didn't walk on them. I've waited until I was less angry to write this, but am absolutley unsatisfied with the results. I do better with my rug cleaner and scrub brush.Jan 27, 2016Verified
Very friendly, on time and did excellent work at a great price. Went above and beyond what was quoted for carpet cleaning with no additional costs. I plan on having them back the next time I need my carpets done.Mar 30, 2011
My 15 year old carpets look like new again! John and his team did an excellent job. Would definitely recommend! Thank you!Oct 2, 2018Verified
- Describe a recent project you are fond of. How long did it take?We took care of a Tile and Grout job in Woonsocket, RI. Our customers where thrilled at first when seeing the cleaning results and difference on both tile and the grout lines. As we advanced into the the project we started to noticed inperfections on the grout color, the colors did not match! The previous owners had filled in damaged and stained grout lines with a unmatch colored which became very apparent after our cleaning process. The colors were white lines on some areas and beige on others. Our customer's happy face turn to disapointment. We sugested color sealing coating for the grout lines, after explaining the benefits and providing a demostration our customers chose a light gray color. We came back the next day and after a few hours of work, we left them thrilled with their new kitchen floor look. To me their smiles were very satisfying.