Ortiz painting and service
We can help you find the right pro for your project.
We can help you find the right pro for your project.
About
Hired 3 times
Background checked
1 employee
7 years in business
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash and Zelle.
Repainting - same color
Repainting - color change
Decorative painting - faux finish
Decorative painting - texture coating
Home
Business
Painting for new construction
Painting for existing buildings
Customers rated this pro highly for work quality, professionalism, and punctuality.
3 reviews
5
67%
4
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1
33%
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3 weeks ago
Hired on Thumbtack
Details: Home • 1 room • Trim • Ceiling • 8 - 10 feet (standard ceiling) • Repainting, with a color change • Excellent - clean and smooth • Homeowner or property manager • No, this is not new construction • No, I will move things out of the way myself • Owner
2 weeks ago
Hired on Thumbtack
Jean was punctual and easy to communicate with, and he was receptive to feedback during the job, all until September 12th.
My experience with the completed work was mixed. I found paint splatter on my newly refinished hardwood floors, which I had recently paid several thousand dollars to have done, and on several electrical outlets and plumbing fixtures. Trim in multiple areas was either unpainted or received one coat; our contract specified two. Paint and caulking on trim and windows were left incomplete in several places.
Among the miscellaneous work we agreed to after discussing the paint was regrouting two and a half bathrooms. The master bathroom was not finished as described. New grout was applied over the existing grout rather than the old grout being removed first, and several areas were missed completely. With regular water exposure, that new grout is now peeling away and washing into the drain.
When the job ran long, I accommodated the delay and extended my hotel stay with my family, since the house was not livable during the work. I am not sure what else I could have done to be supportive to another fellow human being. I attempted to reach Jean by phone, WhatsApp, and text on multiple occasions to arrange follow-up on the outstanding items. My calls go to voicemail and I have not received a response. I have timestamped screenshots of my call logs and messages, all of which were courteous and patient with both him and his crew.
I'm attaching photos of the outstanding items and the damage — these are a sample, not the full set of pending work. In my opinion, the work quality and the lack of follow-up fell short of what we agreed to, and I'd encourage others to decide for themselves based on the photos.
I sincerely hope he reaches back out and fixes the remaining work so my family and I can finally settle back into our own house.
Thanks
Details: Business • 8+ rooms • Trim • Walls • Doors • Ceiling • Window frames • 8 - 10 feet (standard ceiling) • I'm flexible • Fair - minor holes and scratches • Homeowner or property manager • No, this is not new construction • No, I will move things out of the way myself • Owner
Jan 21, 2025
Jean Ortiz