Brian totally took my money and did not clean the carpet. I followed up with him and he knew the condition of the carpet after he finished, but no refund or redo. He provided an estimate to clean the carpet, I agreed, paid, and he did not honor his part of the work. The carpet did not look like he cleaned it at all. I do NOT recommend his services!
What types of customers have you worked with?
The most common type of job we do for our clients is residential carpet cleaning. The carpet is moderately dirty. The areas of carpet that are walked on the most are the dirties areas of the carpet. These areas are called traffic lanes. The client gets us to apply scotch gard to their carpet after getting their carpet cleaned once a year. The scotch gard adds a layer of protection to the carpet, so the dirt and spots are removed from the carpet with a light cleaning and adds years to the life of the carpet. We pre spray all of the traffic lanes and spots. Then, we agitate the pre spray into the carpet with a carpet rake. The carpet is steam cleaned with clean water to remove the dirt and spots from the carpet.