With over 10 years of customer support experience, including 3+ years in a supervisory role, and 5+ years of bookkeeping expertise, I excel in resolving critical company issues, managing escalated matters, and analyzing data. I have a proven record in developing streamlined processes to improve workflow efficiency and I am proficient in using QuickBooks for tasks such as bank and credit card statement reconciliations, payroll accounting, and establishing best practices for cost allocation.
I am skilled in managing business email communications, including inbox organization, screening, drafting, and calendar management. I am proficient in email software to streamline processes and enhance productivity. The skills I have when it comes to email management helps with social media by providing notifications for interactions and aiding in content planning.
Overview
Background checked
1 employee
5 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Check, Credit card, PayPal, Venmo, and Zelle.
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Pamela E.
Nov 9, 2023
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From Google
I have been working with Jallisa for several years. She maintains a high level of professionalism and provides excellent customer service. I plan to continue working with her for many years.
Ronnie
Dec 23, 2021
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From Google
Jallisa is very professional and knowledgeable. Her customer service is out of this world. She goes the extra mile to make sure that I am taken care of.
T. W.
Nov 15, 2023
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From Google
Jallisa delivers outstanding work, and I would confidently recommend her to anyone.
Credentials
Background Check
Jallisa Evans
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Based on my 7 years of experience, I have set my hourly rate at $35 to provide my customers with an affordable price while delivering exceptional service. For any additional hours beyond those included in the packages, I offer a discounted rate. I also offer customizable bookkeeping services tailored to meet your specific needs. My packages are designed to give you the freedom to focus on other essential aspects of your business, such as marketing, product development, and infrastructure improvements.
What is your typical process for working with a new customer?
The process for working with a new customer begins with a comprehensive consultation to understand the customer, their business, and their goals and objectives. Following this, I create a detailed proposal outlining the services I can provide to enhance their business. Once the client has accepted the proposal, we discuss communication preferences and touchpoints to ensure effective collaboration. This approach has consistently ensured customer satisfaction.
What education and/or training do you have that relates to your work?
I hold a Bachelor’s Degree in Business with a concentration in Accounting and have accumulated 10 years of hands-on experience in administrative roles. Before starting my service company, I excelled as a supervisor at a telecommunications company, managing various administrative duties for virtual clients. These experiences have honed my strengths in communication, organization, and problem-solving. I also pursue ongoing education, including bookkeeping courses, to stay current in the administrative and financial fields, ensuring the highest level of service for my clients.
