Premier Appliance

Contact for price

Select a service

Zip code

Appliance type

Power source

Sorry this pro can’t do your job, but we know other pros who can. Check them out

About

We have over 10 years of experience in the appliance repair field. We have repaired over 500 appliances in the past 6 month alone and we work on all brands, including Samsung and LG. If an appliance breaks down it can cause a lot of stress for our customers. We have become dependent on these working at all times. We are fast and affordable and can remove this stress quickly.

Overview

Hired 16 times

5 employees

9 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

Ask this pro about their preferred payment method.

Services offered

Appliance type

Washer / dryer

Refrigerator

Oven / stove

Dishwasher

Power source

Electricity

Gas (natural)

Gas (gasoline)

Other power sources

Projects and media

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Good 4.4

13 reviews

5

85%

4

0%

3

0%

2

0%

1

15%

Read reviews that mention:

Terry M.

May 25, 2018

•

Hired on Thumbtack

Details: Washer / dryer • GE

Appliance Repair or Maintenance

Frankie H.

May 29, 2018

•

Hired on Thumbtack

Details: Built-in under-the-counter (traditional) • Yes, there is access to both an outlet and a drain • Yes, materials and parts will be provided • Home

Dishwasher Installation

Elijah B.

May 23, 2018

•

Hired on Thumbtack

Service man did a great job, shopped around by phone for best part on price, we are very pleased And would use that company again!

Details: Refrigerator • Samsung

Appliance Repair or Maintenance

Diana H.

Apr 3, 2018

•

Hired on Thumbtack

Very happy with the repair work on my LG refrigerator. Technician, Matthew, was knowledgeable and efficient.

Details: Refrigerator • LG

Appliance Repair or Maintenance

Brett C.

Jun 2, 2018

•

Hired on Thumbtack

Dealing with Premier Appliance has become a month-long experience. At the end of the month, I would NOT recommend them. After their first visit I submitted the following review: I submitted a request on thumbtack for dishwasher repair and this group was the first to reply. Their $85 fee for consult was good and they were available the next day. The part we needed was not in stock and the office manager kept me updated daily on status which I appreciated. The $85 fee was applied to the labor needed to repair the issue once identified. One very minor thing that could be improved is ensuring the space is clean after performing the work. I noticed the floor was wet after the technician left and sink had not been rinsed. ******* Update to review: When we realized the fix was not good (leaking was much worse after the visit than before - warping our floor boards and coming out from under cabinets 4-5 feet away), we asked them to return to fix it. They ultimately visited our house 4 or 5 more times, each with a different explanation but always putting it back on G&E (their supplier) having bad parts and getting parts in slowly (4 days to 1 week from time of order). Each time the leak persisted. The person doing the scheduling should be trained in customer service but is not. While this was going on, she very rarely was proactive in calling my first. I would call, leave a message, and then give her at least an hour to call back. Each time I’d call the hour+ later, she “was just about to call me.” This was consistent for weeks - and they should have been on the ball with a customer so clearly unhappy with their work. She also probably thought she was doing me a favor by saying they were “not charging me anymore” for additional visits or replacement parts. I’m not sure why I would have been charged more when their parts were bad to begin with? This last time they came out, the fix appeared to work (this was the 3rd time they replaced the same part). After they left, I noticed that the door which previously closed smoothly is now out of alignment and has to be pushed sideways to close, and the technician had neglected to screw the dishwasher back in. After so many house visits with such poor results, I have decided to figure out the alignment and screwing in the dishwasher some other way. I’m not interested in any more visits from this company. It was $290 to do the fix and I’m pretty sure they have cause more damage in the door misalignment and damage to our new (2.5 yrs old) hardwood floors than that. I would NOT recommend them to anyone.

Details: Dishwasher • KitchenAid

Appliance Repair or Maintenance

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our service charge is $85 for most areas, this includes the diagnostic and normally most, if not all, of the labor. We do offer specials from time to time and always offer a senior and military discount.
What is your typical process for working with a new customer?
Most of our new diagnostics are seen within 24-48 hours, we try to have you resolved within 3 days if at all possible.
What education and/or training do you have that relates to your work?
I have worked with electricity, plumbing, appliances for most of my life. I have worked with appliances exclusively for over 5 years now. Our technicians are well trained and all work is guaranteed.

Premier Appliance

About

Payment methods

FAQs

Related cost information

Popular in Easley

You might also like

In other nearby areas