FAQs
- What is your typical process for working with a new customer?
It is always important for us to talk to a new customer in person and see the location of the work to be done. This ensures that we don't give an improper estimate and also gives us a chance to meet each other and really get on the same page with each other's expectations.
- What questions should customers think through before talking to professionals about their project?
The more information the better. Dimensions, how many stories, pictures, and any other thing to describe the work to be done is helpful because we have to decide if the lead is worth paying for before we are able to ask our own questions. Sometimes we will pass over a lead if we are unable to gauge how much work is involved (or not involved).