FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer transparent flat-rate pricing for standard installations. My rates reflect a high-end engineering approach—focusing on long-term stability and cybersecurity rather than just "getting it to work." For custom automation or complex networking projects, I provide a detailed estimate after a quick diagnostic.
- What is your typical process for working with a new customer?
1. Consultation: We discuss your goals and ecosystem (Apple, Alexa, or Google). 2. Pre-check: I verify your current wiring and Wi-Fi strength to ensure compatibility. 3. Precision Install: Professional mounting and clean wiring. 4. Handover: I walk you through the app settings, automation routines, and security best practices.
- What education and/or training do you have that relates to your work?
I am a Senior IT Infrastructure Engineer with 20+ years of experience. I have managed large-scale Data Centers (up to 70MW) and complex network architectures. This background allows me to solve connectivity and security issues that standard handymen often miss.