FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free estimates: Customers receive a no-obligation quote before any service begins. Upfront pricing: Costs are clearly communicated ahead of time so there are no surprise fees. Same-day service availability: While not explicitly a discount, offering same-day service can reduce inconvenience and potentially avoid higher premium fees in emergency situations.
- What is your typical process for working with a new customer?
Initial contact/request: Reach out via phone or online request. Free estimate scheduling: Technician visits on the same day or at a convenient time. Inspection & upfront quote: Assessment of door, opener, and hardware—transparent pricing provided before work begins. Approval & service: Upon approval, tasks are completed by professional technicians (repairs, maintenance, installation). Follow-up to confirm satisfaction of service
- What education and/or training do you have that relates to your work?
Repair and service experts are trained to handle various door brands and opener systems.