If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Need a plumbing pipe repair? Air conditioning or heat repair? You're gonna love these people!
With Morris-Jenkins, you get quality service from true Plumbing & HVAC professionals who take care of your needs quickly, get it right the FIRST time, and also treat you like FAMILY!
Morris-Jenkins is a family-owned and operated company established in Charlotte in 1958. And everything we do revolves around our customers. Today Morris-Jenkins is the largest provider of air conditioning, heating, and plumbing services in the region. But we haven't outgrown our small town beginnings.
We love people, and we hire employees who love people. Our mission is to make it easier for customers to do business with us.
We believe in giving our customers a high quality, effortless home service experience.
That's why we provide everything you could want from an HVAC and Plumbing Company...
- Talk to a local person, not a machine
- Quick, same-day service
- Appointment times that are convenient for you
- Never pay extra for late-night or weekend service
We don't cut corners. The right thing to do is always the right thing to do.
The little things matter!
Overview
Hired 129 times
1 similar job done near you
Background checked
500 employees
68 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2021
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
129 reviews
5
96%
4
2%
3
0%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ryan M.
Jul 9, 2026
•
Hired on Thumbtack
Kevin was responsive and made arrangements to fix my plumbing issues the same day (within a few hours) of calling it in for service. Highly recommend.
Central Air Conditioning Installation or Replacement
Patricia D.
Jun 26, 2026
•
Hired on Thumbtack
Casey was a pleasure to work with. He was professional, friendly, and extremely knowledgeable. He went above and beyond to check all related plumbing that could have been an issue. I highly recommend him for any plumbing needs you may have.
Details: Yes, the existing disposal needs to be replaced • Continuous feed (most common) • Yes I will provide the garbage disposal
Garbage Disposal Installation
M M.
Jun 23, 2026
•
Hired on Thumbtack
My technician was Jordan and she was above and beyond in professionalism and quickly identifying and correcting the issue. Highly recommend the company and you will be lucky to get Jordan as your technician.
Details: Fixture or outlet not working • Outlets • Under 8 feet (low ceiling) • House • Owner
Morris-Jenkins's reply
Hey MM! Glad Jordan made things easy and took care of you quickly! Thanks for choosing Morris-Jenkins!
Electrical and Wiring Repair
Maleika W.
Aug 24, 2026
•
Hired on Thumbtack
Kel was very professional and explained everything in great detail. We are very pleased with the work performed on hot water heater. Will definitely use their services in future
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Water heater • House
Plumbing Pipe Repair
steve D.
Jun 6, 2026
•
From Google
Mr Matthew is very thorough technician he has a very good personality. He looked over the whole system. He cleaned the outside unit which had never been cleaned before. he also made adjustments on the settings that the previous technicians for a different company had wrong
Morris-Jenkins's reply
Steve! We're glad to hear Matthew got that maintenance taken care of with smile! Thanks for the 5-star review! ⭐⭐⭐⭐⭐
Credentials
Background Check
Casey Welch
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Whether you have a problem with your heating, air conditioning, or plumbing, a diagnosis is $89. We are currently running a special with plumbing, so if you decide to go with our repairs after we arrive, we’ll WAIVE the plumbing diagnostic fee as a courtesy to our Thumbtack customers!
We also offer a 5% discount for seniors and veterans!
Every time we go out on a call, the situation is going to be a little different from other calls. Pricing determines on the parts and labor needed for the repair. For more information, please reach out to us!
What is your typical process for working with a new customer?
We need to speak with the homeowner to set up an account, and then we'll send a professional out to the home to evaluate what needs to be done. The professional will then go over options and pricing putting you in control, and will never start any work without your permission!
What education and/or training do you have that relates to your work?
All our field technicians are properly trained. We have a state of the art learning lab on site at our head quarters, where all field personnel receive ongoing training from seasoned, experienced professionals.
