Mold Test USA
About this pro
Mr. Cates was very nice and helpful when it came to answering questions . The inspector he sent was very knowledgeable and very informative. ThanksMar 31, 2018Verified
The Mold Brothers forwarded our service call to a company called Environmental EMS. Environmental EMS completed our mold removal. They did a good job overall, pleasure working with.Dec 11, 2014VerifiedGregory M.'s reply
Hello Logan, I remember the exact day you called and spoke to my partner Curtis. You were looking for a remediation company. When Curtis told you we only did inspections and testing, you asked him if he knew a remediation company that did a good job. Curtis actually had to Google the number for EMS, to get the owner', Trey Manning, number for you. At that time we had only done a couple of post test for him but both had passed our post test criteria which was and is very strict. I am glad he did a good job for you. We actually have had a long standing relationship with Trey at EMS because he has continued to do very good work at a very good price. Since we helped you back in 2014, we have grown tremendously and are now considered the largest mold inspection company in the country performing inspections in 42 states with over 150 certified inspectors. In the last couple years, we have performed inspections for almost 6,000 residential clients and inspect for many corporations such as Lowe's, Home Depot, CVS, The Red Cross, The Marriot and close to 50 more companies that I am sure you would be familiar with. I am proud to say Curtis and I have helped a lot of people over the years. I am responding to you because Curtis passed away about a year ago and I have been making my way trying to fill his rather large shoes. I want you to know we both appreciated your review at the time because even though you did not receive our services, Curtis still tried to help you and you took the time to write a review for us. It appears that it turned out well for you and I remember Curtis and I were glad it did. Even though you were not our client and did not pay for our services you probably felt that 4 Stars was a good review. I know before I started Mold Test USA I did as well. Unfortunately, now that Reviews have become so popular, only 5 Stars are considered a good review. If you could see your way to change your 4 star review to 5 Stars or even remove it all together, I would greatly appreciate it. If you ever have any questions concerning mold, please give me a call personally. I will be more than happy to help you and send you my e-book, "What Everyone Should Know About Mold," at no cost to you. Thank you Sincerely, Greg Morgan, CEO Mold Test USA 803.455.9750
All of the above fit the qualities of MOLD USA.Nov 26, 2017
Angie K.Sep 28, 2017VerifiedGregory M.'s reply
Hello Angie, Thank you for your 5 star review. If you have any issues in the future or questions about mold and your health, please do not hesitate to call me personally. Sincerely, Greg Morgan, CEO Mold Test USA 803.455.9750
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- What should the customer know about your pricing (e.g., discounts, fees)?Mold Test USA is located in 42 states across the country. As cost of living changes from region to region and city to city, our cost range is from $350 to $550 depending upon where you live.
- What is your typical process for working with a new customer?Our customers receive a "Welcome Letter" informing them of everything discussed when scheduling the appointment. Our certified inspector will perform an extensive 52-Point Inspection with 2 sample sent to an accredited lab for testing. They will receive a call from the biologist to go ever their lab analysis and a call from a Mold Test USA results analyst to answer any questions and give recommendations for their next step. If remediation is needed, we will help find a certified remediation company that follows protocol. We also look over any estimates and contracts to ensure they are in our customers best interest. We pride ourselves on staying with our customers through the entire process until elevation levels are back to normal and their environment is safe.
- What education and/or training do you have that relates to your work?All of our inspectors are certified in mold and are trained in building science. We only use an accredited lab and have a biologist explain the lab analysis. Our results analysts have over 15 years of combined experience in the mold industry.