FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of the home and the type of cleaning. We offer competitive rates for standard and deep cleaning. Extra fees may apply for additional services, like tough stain removal or move-in/move-out cleaning. Discounts are available for recurring customers or multiple rooms. I’m happy to provide a personalized quote based on your needs.
- What is your typical process for working with a new customer?
When working with a new customer, I start by understanding their specific cleaning needs and the type of service they want. I then provide a personalized quote and schedule a convenient day and time. On the day of service, I arrive on time with all necessary supplies and equipment, and perform the cleaning with attention to detail. At the end, I review the work with the customer to ensure everything meets their expectations.
- What education and/or training do you have that relates to your work?
I have hands-on experience in residential cleaning, gained over several years working in different types of homes. I’ve learned deep-cleaning techniques, safe use of cleaning products and equipment, and methods to ensure efficiency and high-quality results. I also stay updated on industry best practices to keep my work professional and reliable.