FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flat-rate and based on the size of the home, number of bedrooms and bathrooms, and the type of cleaning requested (standard or deep). This means no hourly surprises — you’ll know the price before we schedule. We don’t charge hidden fees. Add-on services (such as inside appliances or extra areas) are quoted upfront if requested. Payment is collected securely online.
- What is your typical process for working with a new customer?
It’s simple and straightforward. After you reach out, we gather a few details about your home and cleaning needs to provide an accurate quote. Once approved, we schedule your cleaning and send confirmation. Our professional cleaners arrive as scheduled and complete the service based on the agreed scope. We follow up to ensure you’re satisfied and happy with the results.
- What education and/or training do you have that relates to your work?
Our cleaning professionals are experienced residential cleaners who have been vetted and trained on consistent cleaning standards, safety practices, and customer service expectations. We focus on attention to detail, reliability, and maintaining a professional experience for every client.